Pearle Vision

4.2
219 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Kalamazoo provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
575 N. Drake, Kalamazoo, MI
49009, United States

Hours

Reviews

4.2
219 reviews
5 stars
161
4 stars
15
3 stars
8
2 stars
5
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many noting positive interactions with both the doctors and front desk personnel.

Wait Times

Several reviews highlighted long wait times for glasses and appointments, with some customers expressing frustration over delays.

Pricing Transparency

Customers frequently mentioned concerns about high prices and lack of transparency regarding costs, with some feeling they were charged for services or products they did not request.

Quality of Care

Many reviews commended the thoroughness and professionalism of the eye doctors, particularly Dr. Richardson, who received multiple positive mentions.
  • MM
    Matt M
    Jan 3, 2026
    1.0
    I’ve been waiting since 12/5/2025 for my glasses. The staff keeps passing the buck, claiming the order has been sitting with UPS for 5 days. That makes no sense—UPS has tracking for a reason. If they are lost, re-order them. If they are shipped, track them. Doing nothing while I sit here with no glasses a month later is poor customer service. I expected much better. I think any reasonable customer would.
  • EM
    Eddie Mounce
    Dec 22, 2025
    5.0
    Everyone did a great job from the eye doctor down. Staff was very helpful.
  • LB
    lydia bittner
    Dec 21, 2025
    5.0
    Very good experience! This was my 1st visit with Pearle Vision...everyone was friendly and up beat
  • JN
    JaRell Nabors
    Dec 18, 2025
    5.0
    Great experience, they Eye Doctor was very knowledgeable as well as the Front Desk specialist.
  • BL
    beverly lapenna
    Dec 13, 2025
    5.0
    Screw came loose on eye glasses that I purchased elsewhere. Pearle vision repaired & fitted my glasses promptly; so grateful. Will be back in spring for annual vision exam. Very convenient location & no ice on parking lot. 🤔

Frequently Asked Questions About Pearle Vision

What brands of eyewear are available at Pearle Vision in Kalamazoo?

Pearle Vision in Kalamazoo offers a wide range of designer eyewear brands including Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Vera Bradley, Versace, among others.

What are the store hours for Pearle Vision in Kalamazoo?

The store is open Monday, Tuesday, and Friday from 9:00 AM to 6:00 PM, Wednesday from 9:00 AM to 5:00 PM, Saturday from 8:00 AM to 16:00 PM, and closed on Thursday and Sunday.