Dr. Megan Cruce, Optometrist, and Associates - West Main

4.6
695 reviews

About

OptometryEye Care Center
Dr. Megan Cruce, Optometrist, and Associates - West Main is your neighborhood eye doctor located at 575 N. Drake. Your Kalamazoo eyecare center offers genuine eye care where your eye health and wellness is our primary focus. Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.

Location

Dr. Megan Cruce, Optometrist, and Associates - West Main
575 N. Drake, Kalamazoo, MI
49009, United States

Hours

Reviews

4.6
136 reviews
5 stars
116
4 stars
7
3 stars
2
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, contributing to a welcoming atmosphere.

Doctor Expertise

Dr. Richardson and other doctors received high praise for their knowledge, thoroughness, and personable approach during eye exams.

Efficiency

Many customers appreciated the quick service and minimal wait times during their visits.

Pricing Concerns

Several reviews expressed dissatisfaction with pricing, particularly regarding the cost of glasses and contact lenses, with some feeling misled about charges.

Mixed Experiences

While many had positive experiences, a few reviews highlighted issues with front office staff and administrative processes, leading to frustration.
  • DH
    Debbie H
    Oct 25, 2025
    5.0
    Excellent service and attention to detail. She adjusted my prescription to match what I needed.
  • CO
    Collin Oswald
    Sep 13, 2025
    5.0
    Dr. Richardson is the best - very personable and knowledgeable. Best experience I've ever had with an eye Dr.
  • MW
    Miranda Williams
    Sep 9, 2025
    5.0
    This was my first time at Pearle Vision and it was best experience I’ve had getting my eyes checked! Not only was Dr. Richardson so fun and knowledgeable but the whole staff in general was amazing. Amazing energy and enthusiasm. I will definitely be going back again when needed!
  • MM
    Mitchell Morgan
    Jun 10, 2025
    5.0
    A fun experience with lots of pizzazz. Dr. Richardson took care of my family.
  • DW
    Devonnett Wilson
    Jun 3, 2025
    5.0
    Dr. Richardson was very warm and personable. She made me feel like my satisfaction was important to her.

Frequently Asked Questions About Dr. Megan Cruce, Optometrist, and Associates - West Main

Where is Dr. Megan Cruce, Optometrist, and Associates - West Main located?

The practice is located at 575 N. Drake, Kalamazoo, MI 49009.

What are the office hours of Dr. Megan Cruce, Optometrist, and Associates - West Main?

The office is open Monday, Wednesday from 9 AM to 5 PM, Tuesday from 9 AM to 6 PM, Friday from 11 AM to 7 PM, and Saturday from 8 AM to 3 PM. It is closed on Thursdays and Sundays.