Business Details
About
OptometryEye Care CenterPV OD
Dr. Megan Cruce, Optometrist, and Associates - West Main is your neighborhood eye doctor located at 575 N. Drake. Your Kalamazoo eyecare center offers genuine eye care where your eye health and wellness is our primary focus.
Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.
Location
Dr. Megan Cruce, Optometrist, and Associates - West Main
575 N. Drake, Kalamazoo, MI
49009, United States
Hours
Reviews
4.6
139 reviews
5 stars
118
4 stars
8
3 stars2
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Doctor Experience
Customers consistently praised the doctors for their friendliness, thoroughness, and professionalism, particularly highlighting Dr. Richardson and Dr. Cieslinski.
Staff Interaction
The staff received positive feedback for being friendly, helpful, and efficient, contributing to a welcoming atmosphere.
Service Efficiency
Many reviews noted the quick service and minimal wait times during appointments, enhancing the overall customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that they were not adequately informed about costs and options, leading to feelings of being overcharged.
Mixed Front Office Feedback
While some praised the front office staff, others reported negative experiences with check-in and billing processes, indicating inconsistency in service quality.
- MAMarsha AngerDec 12, 20254.0Dr Cruce was great. The self check in experience was poor.
- MMMatt MDec 6, 20255.0The exam was great, I think the sales rep went a little heavy on the upsells, but overall I had a good experience
- DHDebbie HOct 25, 20255.0Excellent service and attention to detail. She adjusted my prescription to match what I needed.
- COCollin OswaldSep 13, 20255.0Dr. Richardson is the best - very personable and knowledgeable. Best experience I've ever had with an eye Dr.
- MWMiranda WilliamsSep 9, 20255.0This was my first time at Pearle Vision and it was best experience I’ve had getting my eyes checked! Not only was Dr. Richardson so fun and knowledgeable but the whole staff in general was amazing. Amazing energy and enthusiasm. I will definitely be going back again when needed!
Frequently Asked Questions About Dr. Megan Cruce, Optometrist, and Associates - West Main
Where is Dr. Megan Cruce, Optometrist, and Associates - West Main located?
The practice is located at 575 N. Drake, Kalamazoo, MI 49009.
What are the office hours of Dr. Megan Cruce, Optometrist, and Associates - West Main?
The office is open Monday, Wednesday from 9 AM to 5 PM, Tuesday from 9 AM to 6 PM, Friday from 11 AM to 7 PM, and Saturday from 8 AM to 3 PM. It is closed on Thursdays and Sundays.
How can I schedule an eye exam at Dr. Megan Cruce, Optometrist, and Associates - West Main?
You can schedule your eye exam online by visiting their appointment booking page through the provided link.
What payment methods are accepted at Dr. Megan Cruce, Optometrist, and Associates - West Main?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Who is the primary eye doctor at this practice?
Dr. Megan Cruce is the primary optometrist at the West Main location.
What languages are spoken at Dr. Megan Cruce, Optometrist, and Associates - West Main?
English is spoken at this eyecare center.
What types of services can I expect from this optometry center?
The center offers annual eye exams focusing on eye health and wellness, vision checks, prescription updates, and prevention and early detection of eye health issues.
Are there any other eye care or optometry-related businesses nearby?
Yes, nearby eye care businesses include West Point Optical Group - West Main and Pearle Vision, which provides eyewear and optician services.
What dining options are available near Dr. Megan Cruce, Optometrist, and Associates - West Main?
Nearby restaurants include Quiznos (sandwich shop), La Pinata (Mexican restaurant), Blaze Pizza (pizza and fast food), Wingstop (chicken wings restaurant), Toba Sushi and Grill (Japanese and Korean cuisine), Thai Cuisine, McGinnis Landing (American restaurant), and Yoba Ramen Poke (smoothie and bubble tea).
What nearby services might be useful when visiting Dr. Megan Cruce, Optometrist, and Associates?
Nearby services include beauty and hair salons like Fashion Nails and Spa, Sally Beauty, Salon VichÉ, and Great Clips, as well as automotive services like Uncle Ed's Oil Shoppe and Autobath America.