Bronson Outpatient Pharmacy - Kalamazoo

Reviews

• JJ

  Jennifer

  Feb 10, 2026
  1.0
  I feel as though customer service has gone downhill in the past few months. Every time I speak with someone in the pharmacy, from drop off to pick up to calling and the gift shop cashiers, I always get a condescending response. I asked if one of my meds was able to be refilled with multiple refills available (as per the bottle) and they acted like I didn’t even have that prescription. I’ve been going here for years but will be switching.
• CH

  Carolyn Hedke

  Oct 17, 2024
  1.0
  Very rude, did not want to help at all when provider sent prescription to wrong pharmacy.
• MH

  Meek H.

  Jun 30, 2023
  3.0
  I gave them a 3 star due to the fact of how slow they are to process your prescription/s. Even though the doctor may have sent or called them down over an hour ago. Then you go to retrieve them and they’re not available for another twenty minutes or so. All the while they’re standing around chitchatting with each other. They definitely can stand to do better. And have better telephone etiquette skills along the way.
• BS

  Berna Snyder

  May 9, 2023
  5.0
  Very very satisfied with there customer service VERY prompt with getting my prescriptions the same day I wish they offered bubble packs I would move all my business with them thank you pharmacy staff
• ES

  ERIC STILE

  Oct 10, 2020
  3.0
  It's only okay because the pharmacy isn't open on weekends.