Ascension St. John Hospital - Emergency is a Level I adult and Level II pediatric trauma center, in Detroit, Michigan, backed by leading cardiovascular, stroke and trauma specialists. On our Grosse Pointe campus, we provide 24/7 pediatric and adult ER care for life-threatening and severe illness and injury -- including heart attack, stroke, broken bones, substance use overdose, and more. ER care teams listen to quickly understand your needs to deliver the right care for you and your family.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.