Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
359 reviews
5 stars
307
4 stars
23
3 stars4
2 stars4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service throughout the store.
Professionalism
Customers appreciate the professionalism of both the doctors and the staff, noting thorough eye exams and clear explanations of procedures.
Store Environment
The store is described as clean, modern, and well-organized, contributing to a pleasant shopping experience.
Product Quality
While many customers are satisfied with their eyewear and the selection available, there are some complaints regarding pricing and defective products.
Appointment Issues
Some customers reported issues with appointment scheduling and wait times, indicating a need for improvement in this area.
- GCGia Cherpes-SeeNov 7, 20255.0Thanos was very professional and very thorough. He explained each step to me which helped me understand the process, of which I greatly appreciated. All of the staff were very friendly and accommodating, too! I am glad that they had a several options for the frames and lenses that I needed. Prices were very reasonable.
- CEChris EctorNov 7, 20255.0Thanks to Candace and the staff at LensCrafters they made my experience very pleasant💯🤗
- MMMarioNov 7, 20255.0Very nice and took time to answer all my questions. The doctor carried a professionalism that ensured my confidence in her assessments. The sales representative was also very knowledgeable and helpful. She gave great insight on how the glasses shaped my face and she was right! Her insight in style made me feel confident in my choice in the frames. Felt very comfortable with my visit
- JBJasmine BrooksNov 1, 20255.0Love this location for LensCrafters. I called in to order contact lenses since I was of my prescription. Gregory was amazing in assisting me over the phone and helping me to get the best price for my lenses. They are also being delivered which is so convenient for me as a customer. Thank you Gregory for going above and beyond to ensure I got what I needed.
- CLCarley LandOct 18, 20255.0I love this LensCrafters! It has always been a friendly, breeze coming in, from eye exams, shopping for glasses, and repairs! I even stopped in at a busy time and Candace immediately helped me drop them off for repair! The kindness here is great and so appreciated :)
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eyewear brands does LensCrafters in Grosse Pointe Woods offer?
We offer a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more.
What are the store hours for LensCrafters at 19329 Mack Ave in Grosse Pointe Woods?
Monday to Thursday: 9 AM to 7 PM, Friday and Saturday: 8 AM to 7 PM, Sunday: 11 AM to 5 PM.
Does LensCrafters accept vision insurance, and if so, which plans?
Yes, we accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
Can I schedule an eye exam appointment online for the Grosse Pointe Woods LensCrafters location?
Yes, you can schedule an eye exam online through our scheduling link provided on our website.
What services does LensCrafters provide at this location?
We provide comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, prescription wearable technology, and services like AccuFit and myLook.
Is in-store pickup available at LensCrafters in Grosse Pointe Woods?
Yes, in-store pickup service is available for your convenience.
What payment options can I use at LensCrafters?
We accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there any optometrists near LensCrafters in Grosse Pointe Woods?
Yes, nearby optometrists include Doctors of Optometry - Grosse Pointe and the Grosse Pointe LensCrafters location itself for comprehensive eye care.
What nearby places can I visit for a quick meal or snack before or after my appointment at LensCrafters?
Nearby options include Einstein Bros. Bagels for bagels and bakery items, Jersey Mike's Subs for sandwiches, and Cottage Inn Pizza for pizza and Italian cuisine.
What other services or stores are close to LensCrafters that might be useful for customers?
Near LensCrafters, you can find Sav-Mor Drug Stores for pharmacy needs, Verizon and AT&T Stores for mobile phones, and Men’s Wearhouse for clothing and fashion accessories.