The Good Feet Store

4.9
1414 reviews
the good feet store arch supports

About

Medical Supply Store
The Grand Rapids Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Location

The Good Feet Store
5070 28th St SE, Grand Rapids, MI
49512, United States

Hours

Reviews

4.9
1,414 reviews
5 stars
1,340
4 stars
32
3 stars
10
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of Mark, Scott, and Rick.

Product Knowledge

Staff demonstrated a strong understanding of the products and their benefits, providing thorough explanations and personalized assistance.

Positive Experiences

Many reviews highlighted overall satisfaction with the fitting process and the relief experienced from foot pain after using the products.

Investment Value

Several customers noted the high cost of products but felt they were a worthwhile investment for long-term health benefits.
  • JJ
    Josh J
    1 day ago
    1.0
    Can’t help but feel like I got scammed. $1,500 later and my feet hurt worse than before. All that money gets you is generic plastic inserts and paper thin insole covers. I should’ve known it wouldn’t work when I heard there is no return policy. No return policy means they don’t stand behind their product… save yourself the money and the pain.
  • CS
    Connie Stevens
    5 days ago
    5.0
    Wow!! I am so glad I stopped in this store. Life changing! Rick was SO helpful and VERY knowledgeable! No pressure at all, just lots of information for a healthy lifestyle. Life just got better- Thanks to the Good Feet Store!!
  • BM
    Brittany Martin
    6 days ago
    5.0
    Ellen treated me and my feet with tremendous care and concern. Foot massager and water while she measured my feet to make sure I had the customized arch supports to help with my extreme foot pain and problems. Definitely recommend for anyone who's foot pain exceeds their foot comfort after a day of work!
  • ZF
    Zunilda Flewellen
    Jan 3, 2026
    5.0
    My experience with Mark was fantastic, he has a great attitude very helpful and informative, I felt important and well educated. He made sure I had the best fit for my feet. Clean atmosphere well stocked store. Definitely a thumbs up.
  • SK
    Sydnei Kimball
    Dec 27, 2025
    5.0
    My Mom came into The Good Feet Store looking for relief and great service. Rick exceeded expectations first with a warm welcome and let us know the team was a bit behind. Once seated, I wanted to learn more about my feet & Rick offered with no hesitation. He explained the 3-Step System well with analogies anyone can relate to. Thanks Rick for your time!

Frequently Asked Questions About The Good Feet Store

How are our arch supports different from inserts and insoles I can buy online or in drug stores?

Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.

I buy good shoes, but my feet still hurt. Can arch supports help me?

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.