Doctors of Optometry - Woodland Mall

4.8
2572 reviews

About

OptometryEye Care CenterLensCrafters OD
Doctors of Optometry - Woodland Mall is the local eye doctor to see for all of your eye care needs in Grand Rapids, MI. As your local Grand Rapids optometrist, Doctors of Optometry - Woodland Mall can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 3159 28th Street SE Grand Rapids, MI 49512 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

Details

  • Wheelchair accessible entranceAvailable

Location

Doctors of Optometry - Woodland Mall
3159 28th Street SE, Grand Rapids, MI
49512, United States

Hours

Reviews

4.8
321 reviews
5 stars
296
4 stars
12
3 stars
4
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, contributing to a positive experience for customers.

Professionalism

Customers appreciate the thoroughness and expertise of the doctors and staff during eye exams and consultations.

Mixed Shopping Experience

While many enjoyed the eye exam process, some customers reported dissatisfaction with the shopping experience, particularly regarding staff knowledge and assistance.

Efficiency

Most reviews highlight the efficient check-in process and timely appointments, although a few customers experienced longer wait times.

Pricing Concerns

Several customers expressed concerns about high prices and issues with insurance coverage, leading to potential dissatisfaction.
  • TS
    Tony Simonton
    5 days ago
    5.0
    Our representative (Azriah if Im spelling that correct?) was absolutely incredible and scoured our insurance so we didn’t overpay instead of just taking what we said and running with it in order to make a quick sale. I’ve never been to a place like this I usually use the mom and pop sort of places but I will absolutely be back if i ever need lenses or glasses again I had an incredible experience! Highly recommend.
  • GU
    Grace Uwisanze
    Dec 25, 2025
    5.0
    So kind,and had a good service
  • HW
    Helen Wilcenski
    Dec 25, 2025
    5.0
    from scheduling to prescription the team here is very professional and pleasant. loved the dr!
  • AL
    April Lawyer
    Dec 10, 2025
    2.0
    The check in process, the initial tests done by a tech and the optometrist were all amazing! The sales associate that is supposed to help with well sales was lackluster at best. Unhelpful and well lazy; I was 2/3rds of my way through looking at glasses when he leaned back and said those 4 drawers have cheaper glasses if you’re interested…he didn’t understand the basics of my in network insurance coverage and rather than trying to said the tablet says x. Lens crafters loss I’ve ordered 3 pairs online and am going to save money.
  • JH
    james holiday
    Dec 7, 2025
    5.0
    Always take care of me Very satisfied five star plus

Frequently Asked Questions About Doctors of Optometry - Woodland Mall

Why should I get an eye exam?

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is involved in an eye exam?

An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.