Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
319 reviews
5 stars
284
4 stars
6
3 stars4
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, although some reported negative experiences with rudeness and lack of accountability.
Quality of Care
The optometrists received high marks for their thoroughness and ability to explain procedures, with several customers expressing confidence in their expertise.
Product Issues
Several reviews highlighted problems with glasses fitting and order accuracy, leading to frustration among customers.
Store Environment
The new store location was noted for its cleanliness and modern design, contributing to a positive shopping experience.
Mixed Experiences
While many customers had great experiences, there were notable complaints about service inconsistencies and staff attitudes.
- SGShirley GlynnDec 25, 20255.0First time at LensCrafters and was welcomed by staff members. I really like the optometrist. She explained the exam process and corrective lens I needed. I had confidence in her experience. Nicki helped me choose frames and lens type. I greatly appreciated her help and advice. She went above and beyond to help me. Thank you Nicki
- SSSophieNov 21, 20251.0I want to start by saying that the doctors here along with some of the staff members, are truly amazing and provide excellent care. Unfortunately, my recent experience with the rest of the staff was extremely disappointing and frustrating. When I went in to pick up my lenses, a staff member broke my frames. Rather than taking responsibility for the damage or apologizing , the staff was rude and informed me that they were not liable for the damage and offered no resolution. I contacted the store manager, hoping for a fair resolution, I was told that I would have to pay for a brand new frame, even though the damage occurred on their watch and the store manager was unwilling to take accountability for the damage. To add insult to injury, the manager only offered me a 50% discount on a new frame- effectively requiring me to pay for damage that occurred solely due to the actions of the employee. This is unacceptable and unprofessional. Customers should not incur costs for damages caused by staff, nor should have to push repeatedly for a fair resolution.I expect better care and accountability, especially when the damage was caused by the store's negligence. I understand accidents happen, but I do not believe a customer should have to bear the full cost of the replacement when the fault lies with the store. Such handling of the situation reflects poorly on the store's commitment to customer service and responsibility. There is a lack of for follow up and customers be aware of poor customer service.
- DSDavid ScottNov 12, 20255.0Staff was very professional and friendly. Would invite anyone to visit the Grand Blanc, location.
- SBSteven BlissOct 21, 20255.0I found the professionals at this Grand Blanc location to be Friendly, knowledgeable & price competitive. .... Not to mention I can see clearly
- TLTheresa LoneyOct 19, 20255.0Great Experience associate that assisted us was very friendly, helpful and informative. Glasses were ready for pickup in two days.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Grand Blanc offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters in Grand Blanc accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What brands of eyewear are available at LensCrafters in Grand Blanc?
They offer a wide range of designer brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, Tory Burch, Dolce & Gabbana, and more.
What are the store hours for LensCrafters in Grand Blanc?
LensCrafters is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online for LensCrafters in Grand Blanc?
Yes, you can schedule an eye exam appointment online through their scheduling link at https://www.lenscrafters.com/ScheduleExamView with store number 5590.
Does LensCrafters in Grand Blanc offer in-store pickup for products?
Yes, LensCrafters provides in-store pickup options for your convenience.
Is LensCrafters in Grand Blanc accessible for customers with disabilities?
Yes, the location has a wheelchair-accessible entrance to accommodate customers with disabilities.
Which nearby restaurants can I visit before or after my appointment at LensCrafters in Grand Blanc?
Nearby dining options include Smoothie King, Jersey Mike's, Chipotle Mexican Grill, Wingstop, Starbucks, Clean Juice, and Kruse and Muer for a variety of meals and refreshments.
Are there any nearby services like the Secretary of State or financial institutions near LensCrafters in Grand Blanc?
Yes, nearby services include the Secretary of State Self-service Station for DMV needs, A. Team Mortgages, Daniel & Associates financial services, and Western Union money transfer services.
Where can I get a refreshing smoothie near LensCrafters in Grand Blanc?
You can enjoy smoothies at nearby places such as Smoothie King, Starbucks, and Clean Juice, all conveniently located near LensCrafters at the Grand Blanc Marketplace.