Several reviews highlighted issues with the billing department and front desk staff being rude and unhelpful, leading to dissatisfaction among patients.
Quality of Care
While many patients praised the doctors for their thoroughness and compassion, there were also complaints about some doctors lacking bedside manner and dismissing patient concerns.
Wait Times
Numerous reviews mentioned long wait times, both for appointments and in the waiting room, causing frustration among patients.
Facility Condition
Some feedback indicated that the office is in need of updates and improvements, which detracted from the overall experience.
Convenience
Positive remarks were made about the on-site pharmacy and lab, which added to the convenience of receiving care.
DL
Dan Lange
Dec 22, 2025
1.0
The billing dept should not answer the phone she is very unknowledgeable of patient needs and very very RUDE !! I love this office but not that part I might be looking for a new PCP as much as it saddens me been going here for over 20 years and this is how the patients get treated when they are going thru a very tough time in their lives very RUDE !! Time to retire
SS
Shauna “Lee Lee” Shier
Sep 4, 2025
5.0
I absolutely love this place. Well I love Shannon. She actually takes the time to listen to what you have going on and goes through the best options for you to get better. She is patient and I whole heartedly feel like she actually cares! The ladies at the front desk have also been great every time! Definitely recommend 100/100!
JC
James Cornett
Aug 17, 2025
1.0
1 star is to much went here once the dr didn’t know much had to look stuff up on internet for medication etc and then there was an issue with my insurance the 2nd time and I said to resend to my insurance the manager aka the billing lady went off on me wouldn’t let me talk at all saying it’s not her problem etc called me names says she’s professional definitely not rudest lady evert didn’t care I’m a diabetic they were my primary care provider and she said not her problem. I don’t need meds or anything. had to call my insurance And tell them everything and they said since they’re not wanting to work with me, they’ll have to contact them And at the hard way, nothing is professional about this place got a bill for Lord knows what wouldn’t tell me nothing told me it’s my problem to pay it even though I have insurance definitely Will not return on top of that I file grievance with the insurance company and contacted the state about the unprofessionalism of this place Lady basically told me to go die
HK
Hussein Kaddouh
Apr 2, 2022
5.0
From the staff to the doctor, there seems to be great communication to make a patient visit fast and easy! The team works very efficiently to make sure every patient is seen with care and I appreciate that. Had a good experience with this doctor and also enjoy the perks they have with a pharmacy next door as my meds were ready as soon as I walked out of the doctor’s office. Overall, great medical center!
SR
sarah rizvi
Apr 27, 2021
5.0
Great place! Super clean.. staff is super nice.. they have it all from physical therpy, blood check, pharmacy, and x ray everything in one place!
Frequently Asked Questions About Garden City Medical Center
What medical services does Garden City Medical Center provide?
Garden City Medical Center offers family medical care, urgent care, asthma and COPD treatment, pediatrics, and diabetes management.
What are the operating hours of Garden City Medical Center?
The center is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 3:00 PM, and is closed on Sundays.
Where is Garden City Medical Center located?
It is located at 2020 Middlebelt Rd, Garden City, MI 48135-2820, USA.
How can I contact Garden City Medical Center?
You can reach them by phone at +1 734-522-3770 or fax at +1 734-522-6114.
Which languages are supported at Garden City Medical Center?
They offer services in English, Hindi, Kannada, Gujarati, and Albanian.
Can I visit a pharmacy near Garden City Medical Center?
Yes, Minute Script Sav-Mor Pharmacy is nearby and offers pharmacy and medical supply services convenient for prescription pickups.
Are there dining options close to Garden City Medical Center?
Yes, restaurants like Chicken Avenue, Poke Doo, and McDonald's are near the center, providing varied dining choices before or after your visit.
Where can I get physical therapy services near Garden City Medical Center?
Paragon Support Systems nearby offers physical therapy and support services, which could complement your medical care at the center.
Is there a nearby grocery store for quick shopping near Garden City Medical Center?
Meijer, a grocery store with health food options and a bar, is located close by for convenient shopping.
What privacy and online contact options does Garden City Medical Center offer?
You can get more information or contact them via their website at http://gardencitymedicalcenter.com and they encourage you to call today for appointments.