Garden City Medical Center

3.7
141 reviews

About

Urgent Care
Garden City Medical Center offers family medical care, urgent care, and asthma/COPD and diabetes treatment to the Garden City, MI area.

Location

Garden City Medical Center
2020 Middlebelt Rd, Garden City, MI
48135-2820, United States

Hours

Reviews

3.7
141 reviews
5 stars
85
4 stars
8
3 stars
5
2 stars
6
1 star
37

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Several reviews highlighted issues with the billing department and front desk staff being rude and unhelpful, leading to dissatisfaction among patients.

Quality of Care

While many patients praised the doctors for their thoroughness and compassion, there were also complaints about some doctors lacking bedside manner and dismissing patient concerns.

Wait Times

Numerous reviews mentioned long wait times, both for appointments and in the waiting room, causing frustration among patients.

Facility Condition

Some feedback indicated that the office is in need of updates and improvements, which detracted from the overall experience.

Convenience

Positive remarks were made about the on-site pharmacy and lab, which added to the convenience of receiving care.
  • DL
    Dan Lange
    Dec 22, 2025
    1.0
    The billing dept should not answer the phone she is very unknowledgeable of patient needs and very very RUDE !! I love this office but not that part I might be looking for a new PCP as much as it saddens me been going here for over 20 years and this is how the patients get treated when they are going thru a very tough time in their lives very RUDE !! Time to retire
  • SS
    Shauna “Lee Lee” Shier
    Sep 4, 2025
    5.0
    I absolutely love this place. Well I love Shannon. She actually takes the time to listen to what you have going on and goes through the best options for you to get better. She is patient and I whole heartedly feel like she actually cares! The ladies at the front desk have also been great every time! Definitely recommend 100/100!
  • JC
    James Cornett
    Aug 17, 2025
    1.0
    1 star is to much went here once the dr didn’t know much had to look stuff up on internet for medication etc and then there was an issue with my insurance the 2nd time and I said to resend to my insurance the manager aka the billing lady went off on me wouldn’t let me talk at all saying it’s not her problem etc called me names says she’s professional definitely not rudest lady evert didn’t care I’m a diabetic they were my primary care provider and she said not her problem. I don’t need meds or anything. had to call my insurance And tell them everything and they said since they’re not wanting to work with me, they’ll have to contact them And at the hard way, nothing is professional about this place got a bill for Lord knows what wouldn’t tell me nothing told me it’s my problem to pay it even though I have insurance definitely Will not return on top of that I file grievance with the insurance company and contacted the state about the unprofessionalism of this place Lady basically told me to go die
  • HK
    Hussein Kaddouh
    Apr 2, 2022
    5.0
    From the staff to the doctor, there seems to be great communication to make a patient visit fast and easy! The team works very efficiently to make sure every patient is seen with care and I appreciate that. Had a good experience with this doctor and also enjoy the perks they have with a pharmacy next door as my meds were ready as soon as I walked out of the doctor’s office. Overall, great medical center!
  • SR
    sarah rizvi
    Apr 27, 2021
    5.0
    Great place! Super clean.. staff is super nice.. they have it all from physical therpy, blood check, pharmacy, and x ray everything in one place!

Frequently Asked Questions About Garden City Medical Center

What medical services does Garden City Medical Center provide?

Garden City Medical Center offers family medical care, urgent care, asthma and COPD treatment, pediatrics, and diabetes management.

What are the operating hours of Garden City Medical Center?

The center is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 3:00 PM, and is closed on Sundays.