Quest Diagnostics

Reviews

• BB

  Bassam Baouz

  Apr 2, 2026
  5.0
  Thank you LaShawn for being very sweet and kind with us, very professional, quick and respectful. We’ll definitely be back if we ever need it. Thank you
• HH

  Heather Harper

  Mar 20, 2026
  5.0
  I came into this location this morning for a blood draw. I have to lay down while having my blood drawn because I have a faiting condition. When I told LaShaw, she was extremely sweet about it and very accommodating. Ive been i have small veins and they sometimes have a hard time drawing my blood. She had no issues at all and was very attentive afterwards knowing I have the fainting issue. I highly recommend LaShawn.
• MW

  Melissa Wagner

  Mar 19, 2026
  1.0
  I had a very frustrating experience at Quest Diagnostics. I was dropping off a testing sample for my daughter, and the hospital specifically instructed me to bring it to this location. When I arrived and explained this to the woman at the front desk, she told me I had to sign in and wait to be called. After sitting there for 45 minutes, I was finally called back only to be told they couldn’t accept the sample. This made absolutely no sense, especially since I double checked with my doctor, who confirmed that this location is supposed to handle these types of drop-offs. The entire situation was a complete waste of time, and the staff was extremely rude and unhelpful throughout the process. There was no effort to clarify, assist, or offer any kind of solution. Very disappointing experience. I would not recommend this location to anyone.
• MW

  Meg Watt

  Mar 16, 2026
  1.0
  The absolute WORSE. I waited two hours and not any movement on the board as a walk-in. They should just NOT take walk-ins unless they can articulate some type of estimate of your wait. Ridiculous. Don’t come here unless you have an appointment. Smh. Customer service is a dead practice I guess.
• RD

  Ray Denski

  Mar 11, 2026
  2.0
  The staff are friendly and helpful. Lashawn was apologetic over the wait and was able to make things work for me when my order was proving difficult and I’m grateful for her effort. **The overall wait time is ATROCIOUS though.** I waited 1.5 hours last visit only to have a technical issue with my lab and be (understandably) turned away. I was a little late to my second appt by 15 mins and this had to wait ANOTHER HOUR to finally be seen at 9:30, my appt was 8:30. It was just me and one other person and he got called first since I no longer had an appointment. Then another person trickled in and they went before me. Then another and another. I sat there FOREVER and I’m not a person to get mad easily but I was getting close. I understand I was a little late (god forbid there is traffic) but seriously? How is that fair. i missed work for this and could have gotten in trouble. I assume the team are probably understaffed and seem to need more help. Please hire more staff or do something about the wait times

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