Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
299 reviews
5 stars
269
4 stars4
3 stars3
2 stars
5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, creating a welcoming environment for customers.
Expertise
Customers appreciate the professionalism and thoroughness of the eye exams and the staff's ability to assist with frame selection.
Efficiency
Many reviews highlight the quick service and smooth processes, from eye exams to frame selection and insurance handling.
Product Quality Issues
Some customers reported dissatisfaction with the quality of glasses and issues with repairs, indicating a need for improvement in product durability.
- JHJessica HurstJan 1, 20261.0Went to this Partridge Creek location today on New Year's Day. Enter the store two older women was there. The taller one was the one that assisted me in looking for some Ray-Ban generation. 2 wayfarer she automatically assumed I wanted generation 1 and was quick to say oh. We don't have no more generation 1's when we are out of them so I corrected her and let her know I was looking for generation 2. I then sat down to try on the Ray-Bans asked her cuz she assists me with listening to the music she came over as if I was an inconvenience I can look at her body language and tell the way she walked over to me she also was not very informative with questions I was asking. She just was looking at me like I was stupid so I will not return and I will make my appointment and buy my glasses elsewhere like in Troy if people can't work in customer service just don't do it. Don't be rude 🤦🏽♀️
- BRBarbra RobinsonDec 29, 20255.0Lens crafters at partridge creek mall always professional , attentive, caring. Customer service always good. I'd recommend this one if you are in the area or just want to be pampered. Keep up the good work staff is always professional 👌🏽
- GSGary SilerDec 26, 20255.0Everyone was helpful and nice. They told me what the process was going to be. Everything was smooth from start to finish. I highly recommend this location for their vision needs. You won't be disappointed.
- JBJermaine BoothDec 14, 20255.0The customer service was excellent 👌 they made me feel very comfortable with my eye exam
- TStyson sittuDec 10, 20253.0I had an issue with this LensCrafters location that caused unnecessary delays. They placed a hold on my VSP insurance, and all that needed to be done was to delete the hold so it could clear. This should have taken only a few seconds. I ended up discovering the problem when I went to the prescription glasses shop inside my eye doctor’s office. They told me they couldn’t access my insurance because it was on hold and had to call VSP themselves. What should have been a quick fix turned into several minutes of waiting on the phone before someone finally deleted it. The situation could have been handled much more efficiently. Just sharing my experience so others are aware.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands, including prescription wearable technology.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are LensCrafters' hours of operation?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule your eye exam online via their scheduling link at LensCrafters' website.
Does the LensCrafters location at Mall At Partridge Creek have wheelchair access?
Yes, this LensCrafters location has a wheelchair accessible entrance.
I'm visiting California Pizza Kitchen near LensCrafters. How can I plan my visit?
Since California Pizza Kitchen is located near LensCrafters in Mall At Partridge Creek, you can easily combine your eye care visit with a meal there for convenience and a pleasant experience.
Are there places near LensCrafters for a quick snack or treat?
Yes, nearby options include Auntie Anne's Pretzels for a quick snack and Rocky Mountain Chocolate Factory for desserts and candies, perfect for a treat before or after your visit.
Where can I shop for vitamins or supplements near LensCrafters?
GNC, a retailer specializing in vitamins and supplements, is located near LensCrafters at Mall At Partridge Creek, providing convenient access to health products.