Planet Fitness

4.2
242 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1935 S Telegraph Rd, Bloomfield Hills, MI
48302, United States

Hours

Reviews

4.2
242 reviews
5 stars
165
4 stars
30
3 stars
7
2 stars
8
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews indicate that staff members, particularly at the front desk, are often perceived as rude or unwelcoming, negatively impacting customer experiences.

Cleanliness

The gym is frequently praised for its cleanliness, with many customers noting that the facility is well-maintained and hygienic.

Customer Service

While some staff members receive positive feedback for their helpfulness, there are consistent complaints about poor customer service, especially regarding membership inquiries and interactions.

Equipment Quality

Customers appreciate the variety and quality of gym equipment available, although some express disappointment over the lack of certain amenities like free weight barbells.

Overall Experience

Despite the issues with staff attitude and customer service, many customers enjoy the gym's atmosphere and facilities, indicating a mixed overall experience.
  • DH
    Dominique Hawkins
    4 days ago
    5.0
    Very clean the people are very nice makes it even better to work out love this place
  • CG
    Claire G
    Nov 25, 2025
    2.0
    I like this gym but the blonde girl at the desk is extremely unwelcoming and makes me feel like a burden whenever I check in. I totally understand not having a good day or not wanting to chat to everyone that comes in, but I honestly started thinking she had an issue with me specifically the way her demeanor is. Seeing that others have had similar experiences, I really hope management speaks with her because it really puts a damper on things when you smile at someone and they are rude.
  • TC
    Tamara Coolman
    Nov 22, 2025
    1.0
    Owner, I highly recommend hiring friendly people to serve at your front desk, and providing your guests with an overview of your rules. Used your gym as a guest today. Craig, working the front desk, never smiled, nodded, said hello, good morning, and appeared “put out” when helping me register. Also interrupting my routine to tell me bags were required in a locker, which is fine…I’m not a rule breaker. However, Craig doesn’t know how to deal with people. He comes off mad, rude, and defensive.
  • LL
    LauraMarie
    Nov 20, 2025
    3.0
    My experience in coming here has been a good one thus far. However, I have had two very uncomfortable and unpleasant interactions with a pink haired caucasian woman, we'll call her P. I don't know if she's a racist or if she's just a poor front desk receptionist. Either way, You don't want that to be the first face you meet when you go to the gym. A lot of people struggle to go to the gym. So, when you finally do make it there you don't need this scrunched up unhappy, I don't know their pronouns, person greeting you. I almost gave one star. But that was simply based on the interaction with scrunch face. Every other staff member I've interacted with has been pleasant and welcoming. I'll definitely keep going! One frog will not ruin the show 😝
  • DS
    DA Schwarz
    Nov 6, 2025
    4.0
    The gold standard in staff attention to detail, respect, cleanliness and courtesy. Great equipment, great mix of work out machines to free weights. Only negative: no Bluetooth.

Frequently Asked Questions About Planet Fitness

What is Planet Fitness in Bloomfield Hills, MI known for?

Planet Fitness provides a welcoming space with best-in-class equipment for everyone to build strength at their own pace in a Judgement Free Zone®.

What are the operating hours of Planet Fitness in Bloomfield Hills?

Planet Fitness is open Monday from 5:00 AM to midnight, Tuesday to Thursday 24 hours, Friday until 10:00 PM, and weekends from 7:00 AM to 10:00 PM.