Planet Fitness

4.2
240 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1935 S Telegraph Rd, Bloomfield Hills, MI
48302, United States

Hours

Reviews

4.2
240 reviews
5 stars
164
4 stars
30
3 stars
7
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported negative experiences with staff, describing them as rude, unhelpful, and dismissive.

Cleanliness

The facility is frequently praised for its cleanliness and well-maintained equipment.

Customer Service

There are numerous complaints about poor customer service, particularly regarding staff interactions and handling of membership issues.

Positive Experiences

Some customers highlighted positive interactions with specific staff members who were friendly and helpful.

Facility Quality

The gym is noted for having a good variety of equipment and amenities, although some customers mentioned the lack of certain equipment like free weights.
  • TC
    Tamara Coolman
    2 days ago
    1.0
    Owner, I highly recommend hiring friendly people to serve at your front desk, and providing your guests with an overview of your rules. Used your gym as a guest today. Craig, working the front desk, never smiled, nodded, said hello, good morning, and appeared “put out” when helping me register. Also interrupting my routine to tell me bags were required in a locker, which is fine…I’m not a rule breaker. However, Craig doesn’t know how to deal with people. He comes off mad, rude, and defensive.
  • DS
    DA Schwarz
    Nov 6, 2025
    4.0
    The gold standard in staff attention to detail, respect, cleanliness and courtesy. Great equipment, great mix of work out machines to free weights. Only negative: no Bluetooth.
  • MS
    Michael Shuell
    Oct 13, 2025
    1.0
    I’ve been a member for about 3 hours and been inside once. Not off to a great start. “Batman” was very rude. I joined online, we’ll see how the rest of the staff is. Might not be a member for long. Response: thanks, how do i reach out to the management team?
  • CL
    Cait LePine
    Oct 6, 2025
    2.0
    I really like this gym however I feel like I’m very nice to everyone that works here and treated very poorly. I would recommend it’s a great gym, but I would not expect respect from the staff, especially the males ( as a female) I’m always greeted by the same older African-American man who clearly has beef With me of some sort because I’ve always been very nice and he’s always treated me w Disrespect
  • VT
    Victoria Trotman
    Aug 20, 2025
    1.0
    The female employee with blonde hair was extremely rude when I signed in. The check in scanner wasn't up on the desk so I waited patiently for her to put it up. She eventually put it up, without greeting me, thanking me for waiting, didnt even look at me, nothing. That's fine. But I scanned in and said thank you.. still didn't look up or say a word. You can hate your life behind that desk all you want, but if you're a client facing employee, have some common decency. It only benefits you in the long run.

Frequently Asked Questions About Planet Fitness

What is Planet Fitness in Bloomfield Hills, MI known for?

Planet Fitness provides a welcoming space with best-in-class equipment for everyone to build strength at their own pace in a Judgement Free Zone®.

What are the operating hours of Planet Fitness in Bloomfield Hills?

Planet Fitness is open Monday from 5:00 AM to midnight, Tuesday to Thursday 24 hours, Friday until 10:00 PM, and weekends from 7:00 AM to 10:00 PM.