At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers reported negative experiences with staff, describing them as rude, unhelpful, and dismissive.
Cleanliness
The facility is frequently praised for its cleanliness and well-maintained equipment.
Customer Service
There are numerous complaints about poor customer service, particularly regarding staff interactions and handling of membership issues.
Positive Experiences
Some customers highlighted positive interactions with specific staff members who were friendly and helpful.
Facility Quality
The gym is noted for having a good variety of equipment and amenities, although some customers mentioned the lack of certain equipment like free weights.
TC
Tamara Coolman
2 days ago
1.0
Owner, I highly recommend hiring friendly people to serve at your front desk, and providing your guests with an overview of your rules. Used your gym as a guest today. Craig, working the front desk, never smiled, nodded, said hello, good morning, and appeared “put out” when helping me register. Also interrupting my routine to tell me bags were required in a locker, which is fine…I’m not a rule breaker. However, Craig doesn’t know how to deal with people. He comes off mad, rude, and defensive.
DS
DA Schwarz
Nov 6, 2025
4.0
The gold standard in staff attention to detail, respect, cleanliness and courtesy. Great equipment, great mix of work out machines to free weights. Only negative: no Bluetooth.
MS
Michael Shuell
Oct 13, 2025
1.0
I’ve been a member for about 3 hours and been inside once. Not off to a great start. “Batman” was very rude. I joined online, we’ll see how the rest of the staff is. Might not be a member for long.
Response: thanks, how do i reach out to the management team?
CL
Cait LePine
Oct 6, 2025
2.0
I really like this gym however I feel like I’m very nice to everyone that works here and treated very poorly. I would recommend it’s a great gym, but I would not expect respect from the staff, especially the males ( as a female)
I’m always greeted by the same older African-American man who clearly has beef With me of some sort because I’ve always been very nice and he’s always treated me w Disrespect
VT
Victoria Trotman
Aug 20, 2025
1.0
The female employee with blonde hair was extremely rude when I signed in. The check in scanner wasn't up on the desk so I waited patiently for her to put it up. She eventually put it up, without greeting me, thanking me for waiting, didnt even look at me, nothing. That's fine. But I scanned in and said thank you.. still didn't look up or say a word. You can hate your life behind that desk all you want, but if you're a client facing employee, have some common decency. It only benefits you in the long run.
What is Planet Fitness in Bloomfield Hills, MI known for?
Planet Fitness provides a welcoming space with best-in-class equipment for everyone to build strength at their own pace in a Judgement Free Zone®.
What are the operating hours of Planet Fitness in Bloomfield Hills?
Planet Fitness is open Monday from 5:00 AM to midnight, Tuesday to Thursday 24 hours, Friday until 10:00 PM, and weekends from 7:00 AM to 10:00 PM.
Does Planet Fitness offer any mobile app for workouts?
Yes, you can download the Planet Fitness mobile app for hundreds of ways to get strong, available on both iOS and Android.
What membership options are available at Planet Fitness Bloomfield Hills?
You can view membership pricing and options on their membership page or Apple App Store link provided for convenient signup.
What services does Planet Fitness provide at the Bloomfield Hills location?
The gym offers ClassicAccess, MobileApp, FreeICFT, ClassicWifi, WCPerks, guest privileges, tanning salon, massage chairs, hydro massage, total body enhancement, fitness training, and virtual fitness training.
Where is Planet Fitness located in Bloomfield Hills?
It is located at 1935 S Telegraph Rd, Bloomfield Hills, MI 48302, USA.
What nearby home improvement store can I visit after working out at Planet Fitness?
Menards, a home improvement and hardware store, is close to Planet Fitness and can be convenient for your shopping needs after a workout.
Are there medical centers near Planet Fitness in Bloomfield Hills?
Yes, Henry Ford Medical Center - Bloomfield Township and Henry Ford Center for Integrative Medicine are nearby options for medical and wellness services close to Planet Fitness.
Is there a hotel near Planet Fitness for out-of-town visitors?
Hampton Inn & Suites Bloomfield Hills Detroit is a nearby hotel, making it convenient for visitors coming to Planet Fitness from out of town.
What nearby dining options are available around Planet Fitness in Bloomfield Hills?
You can find several dining options nearby including Five Guys for burgers, Wingstop for chicken, Pie Collective bakery, and Beyond Juicery + Eatery for vegetarian options and smoothies.