Eyemart Express

Reviews

• JT

  Jamier Turner

  Apr 25, 2026
  5.0
  Amazing staff, super friendly and helpful!
• SB

  Shari Beals

  Apr 20, 2026
  5.0
  I was so happy with my overall experience here! Dr. Valella, Tia and Sandra and everyone else! I cannot say enough good! They are busy, so there's usually a wait, but its reasonable! They are fantastic! ❤️❤️❤️
• NP

  Nala2417 P

  Apr 17, 2026
  5.0
  I had the best experience here.Great service and explained everything to me.I had a problem finding my insurance but the girls helped with that.I would highly recommend.I will be referring anyone here.The ladies are fast and do the best they can.I was there for a few hrs looking for the right glasses.Their prices are way lower then all the others places around here and they seem to actually care.Not to mention the sales they have going on.I see some of these bad reviews on here,but I figured I would try myself and see how it went.Im glad I disregarded those few bad reviews.It didn’t even make sense that if you had a bad experience,why would you try to come back? Glad I tried this place out myself and definitely had a great experience for myself and kids.
• TT

  Tina

  Apr 14, 2026
  1.0
  Yeah won’t be returning and definitely going to spread the word about the eye Dr. Michelle valella snapped my head off when my five year old was in the chair. My daughter was struggling to convey what a specific letter was and the doctor kept flipping the lens but that wasn’t the issue, she simply couldn’t identify that particular letter on cue. So I asked her if she knew what the letter was and the doctor snapped my head off and said “don’t interrupt me!” That’s my kid. I’ll interrupt you whenever I want to. It’s my actual job to advocate for her. I was contacted by the office manager who made an offer for a discount on a future purchase after hearing about this incident. I accepted the offer for myself, not for my children for a contact lens consultation. I received a phone call today from the office manager stating that the doctor refused to see me if the Google review remained online. If I removed the review, she would be willing to see me. I canceled the appointment. The doctor has done nothing to remedy her own relationship with me, and trying to bribe me to remove the review prior to seeing me again is gross. All of the ick from this doctor, not sure who is willing to be bribed or if that ever works, but it’s not me.
• AW

  Ashley Witmer

  Apr 11, 2026
  5.0
  I’m so glad I found this store! The Doctor is amazing and the staff was super friendly and helpful. I didn’t know who my insurance company was, they were patient with me and helped me figure it out. 10/10 will definitely be back next year.

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