Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.7
192 reviews
5 stars
174
4 stars
3
3 stars
3
2 stars
3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their professionalism and attentiveness.
Product Selection
The store offers a wide variety of stylish and modern frames at competitive prices, appealing to diverse customer preferences.
Efficiency
Many reviews noted the quick and efficient service during eye exams and frame selection, contributing to a positive overall experience.
Mixed Experiences
While most feedback was positive, some customers reported issues with order fulfillment and customer service, indicating room for improvement.
- JBJustin BoothJan 3, 20265.0They were friendly when arrived, prompt with their appointment time, and both the optometrist and the person who checked me out and helped me with picking my frames were so knowledgeable and kind. Great experience, was there less than an hour (I knew what frames I wanted so I'm sure that helps speed things up too).
- CTC TanapJan 2, 20265.0Great service, and you can’t beat those prices!
- JMJamie MckenzieDec 20, 20255.0I had a wonderful experience at Warby Parker. The team was very professional, knowledgeable, and helpful throughout my visit. I highly recommend them. Thank you!
- SASandy AldrichDec 4, 20255.0Excellent customer service and cool selection of frames.
- BDB DNov 19, 20255.0Thank you Dr. Tony and all the knowledgeable, kind and wonderfully efficient team members who helped me at the Warby Parker Pencil Room tonight! I was treated like a valued patient and customer, my exam was on time and very efficient, the frame selection process was easy and informative, with no pushy upselling or incremental fees. I had wondered if waiting until after work for my appointment would mean delays or poor service - it was the opposite! A really nice visit, and my insurance covered 100% of everything. And my glasses are being sent to my house so I don't have to make another trip in. I think you have thought of everything to make your customers happy and returning! Thank you so much.
Frequently Asked Questions About Warby Parker Pencil Room
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Pencil Room offer?
They offer high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams with assistance from friendly advisors and optometrists.
What are the store hours for Warby Parker Pencil Room?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What should I bring when visiting Warby Parker Pencil Room?
No special items are needed—just your eyes! For prescription purchases, it helps to bring a current prescription and FSA or HSA cards if applicable. The store accepts only credit and debit card payments, as it is cashless.
Does Warby Parker Pencil Room accept vision insurance?
Yes, they are in-network with several major insurance carriers and also facilitate out-of-network benefits. Coverage may vary by plan or location.
Can I get frame measurements and adjustments at Warby Parker Pencil Room?
Yes, the store offers optical measurements to complete orders and provides complimentary adjustments for life by an on-site optician.
What is Warby Parker Pencil Room's return and exchange policy?
They offer a 30-day, hassle-free return or exchange policy on all eyewear and accessories, including contact lenses in unopened boxes, whether purchased in-store or online.
Does Warby Parker Pencil Room offer gift cards?
Yes, customers can purchase physical gift cards in-store or online, as well as e-gift cards for immediate use.
Are there any coffee shops near Warby Parker Pencil Room where I can relax before or after my visit?
Yes, nearby coffee shops include Hyperion Coffee Co., Starbucks, and Hyperion Coffee Company, great spots to enjoy a coffee break around your appointment.
What dining options are available near Warby Parker Pencil Room?
Nearby restaurants include Black Pearl (seafood and cocktails), Lena (Latin American cuisine), Le Dog (American and hot dogs), Parthenon (Greek restaurant), and Shalimar Restaurant (Indian cuisine). You can enjoy a meal before or after your visit.
What other health and beauty services can I find near Warby Parker Pencil Room?
Nearby health and beauty options include Shana Olson for counseling, Lily Grace Cosmetics, and London Beauty + Spa offering holistic treatments and hair removal services.