Planet Fitness

4.2
632 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2350 W Stadium Blvd, Ann Arbor, MI
48103, United States

Hours

Reviews

4.2
632 reviews
5 stars
389
4 stars
118
3 stars
46
2 stars
20
1 star
59

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; some report friendly and helpful service, while others describe unprofessional and rude behavior.

Cleanliness

The gym is generally reported as clean, but there are significant complaints about unsanitary conditions in the showers and locker rooms.

Equipment Availability

Many customers appreciate the variety and availability of machines, especially during off-peak hours.

Customer Service Issues

Several reviews highlight frustrations with the membership cancellation process and poor management response to customer concerns.

Atmosphere

The gym is described as having a welcoming atmosphere, but some customers feel judged or uncomfortable due to staff behavior.
  • MR
    Micah Resnick
    Oct 7, 2025
    3.0
    Fix your internet! I want my hydromassage post-workout and apparently your front desk can’t do anything with those machines without an internet connection
  • MM
    Michael
    Oct 2, 2025
    1.0
    Absolutely ridiculous. I came to work out and they flat out refused to let me in. What’s the point of paying for a membership if the staff won’t even allow you through the door? Total waste of time and money. I won’t be coming back.
  • JH
    Jack Hermiz
    Oct 1, 2025
    5.0
    Quite and polite I enjoyed being their
  • SC
    Sandra Canales
    Sep 30, 2025
    5.0
    Zach is always so pleasant and courteous. I notice him always staying busy and making sure the equipment is clean and ready for use. Not sure if he is a manager but he sure sets a great work ethic example and it’s appreciated.
  • LL
    Lou Lou
    Sep 28, 2025
    3.0
    The new staff at this location seem unprofessional and unapproachable. They spend more time on their phones than acknowledging customers, and they don’t even make eye contact. A simple greeting or smile would go a long way, but instead, they come across as snobbish and disinterested. Very disappointing customer service.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Ann Arbor, MI?

Planet Fitness in Ann Arbor is open 24 hours, every day of the week.

Where is Planet Fitness located in Ann Arbor?

Planet Fitness is located at 2350 W Stadium Blvd, Ann Arbor, MI 48103.