Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
447 reviews
5 stars
402
4 stars6
3 stars5
2 stars3
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Whitney, for their exceptional service, kindness, and willingness to help.
Professionalism
The doctors and staff were frequently described as knowledgeable, thorough, and attentive during eye exams and consultations.
Mixed Experiences
While many reviews were positive, some customers reported issues with pricing transparency and service quality, particularly regarding glasses repairs and order fulfillment.
Product Selection
Customers appreciated the wide selection of frames and lenses available, although some noted high prices.
Efficiency
Several reviews highlighted the efficient service and quick turnaround times for eye exams and glasses fittings.
- CTChristine To5 days ago5.0Really appreciated the professional and technical expertise of Emily (@Briarwood Mall) who very politely helped readjust 2 pairs of glasses that were ill fitting due to misalignment. Emily was deft at identifying the problem, taking the glasses apart, making the needed adjustments and even cleaned them, all within a few quick minutes! We were all so impressed with Emily's efficiency and skill, and extremely happy and comfortable again with properly fitting glasses.
- BFBruce FransonJan 3, 20265.0On time, friendly service, pricing explained, accepted my insurance
- KBKristin BourqueJan 3, 20265.0The Dr's and staff here are wonderful! I am thankful to have such caring individuals help me and my family. Thank you for always taking such great care of me and my husband, and for making my daughter's first time getting glasses so special.
- JGJeff and Megan GreenDec 20, 20255.0We had an amazing experience at Lens Crafters Ann Arbor inside Briarwood Mall. Whitney assisted me in buying a new pair of sunglasses and confidently answered all of the questions I had and reassured me on any reservations I had about purchasing. Whitney went above and beyond and I would 100% shop here again and recommend them to anybody in search of new eyeglasses or sunglasses.
- JWJW WymanDec 16, 20255.0This location is by far the best choice for people looking for excellent eye care and sight improvement. The unsurpassable evaluation process I experience here is the best I have ever encountered during life, and I am a senior citizen. I have been coming here for 4 years and drive one hour one way for my appointments. I highly recommend Lens Crafters and look forward to future visits here for continued maintenance of my eyesight through proper modification resulting from their highly skilled staff.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Briarwood Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer brands like Prada and Ray-Ban. They also provide prescription wearable technology and accept most vision insurance plans.
What are the operating hours of LensCrafters at Briarwood Mall?
LensCrafters is open Monday, Tuesday, Thursday, and Friday from 10:00 AM to 9:00 PM; Wednesday and Saturday from 9:00 AM to 9:00 PM; and Sunday from 11:00 AM to 6:00 PM.
Which payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa for payment.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
How can I schedule an eye exam appointment at LensCrafters Briarwood Mall?
You can schedule an eye exam by visiting their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0124&storeId=10851
Can I pick up my eyeglasses in-store at LensCrafters?
Yes, LensCrafters offers in-store pickup for your convenience.
What designer eyewear brands are available at LensCrafters Briarwood Mall?
They carry designer brands including Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
Are there any other optometrists near LensCrafters at Briarwood Mall?
Yes, nearby optometry and eyewear providers include EYEQ.ITY and Dr. Tara Stacey, which could provide additional eye care options.
What nearby stores can I visit for fashion and accessories while at Briarwood Mall?
Close to LensCrafters, you can explore Journeys, PacSun, Chico’s, Banana Republic, and LOFT for clothing and fashion accessories.
Are there any food or refreshment options near LensCrafters at Briarwood Mall?
Yes, you can enjoy smoothies at Surf City Squeeze or grab a treat at Cinnabon, both located near LensCrafters within Briarwood Mall.