Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
437 reviews
5 stars
393
4 stars5
3 stars5
2 stars3
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, particularly highlighting Whitney and Melyssa for their helpfulness and knowledge.
Product Quality
Several reviews mentioned issues with the quality of glasses and the pricing, with some customers feeling that the prices were too high for the service received.
Eye Exams
The eye exams were generally described as thorough and professional, with positive feedback about the doctors and their explanations.
Repair Services
Customers appreciated the quick and free repair services offered by staff, particularly Whitney, who was frequently mentioned for her assistance.
Appointment Issues
Some customers reported difficulties with appointment scheduling and service inconsistencies, including issues with glasses not being ready as promised.
- JSJanet SowellNov 6, 20255.0Dr. Neda Berenjian, delivered the best exam experience I've had in 50 years. She was attentive, asked questions to understand and made an effort to address all my concerns. 10 of 10 would definitely recommend!
- JLJohn LemckeOct 30, 20255.0The doctor was very informative and helpful. The lens fitter was knowledgeable and good at his job.
- NRNlZHUM RAHMANOct 28, 20251.0We came for an exam and prescription. The doctor was fine. But we paid roughly $400 for my wife’s prescription glasses and they handed them over without a case. Seriously? At those prices—and with eyewear’s notorious 80–90% markup—you can’t include the most basic protection? When I asked the saleswoman for a case, she said it “didn’t come with one.” I then asked for a cleaning cloth and was told to “use the cover” to wipe the lenses. That is not only unprofessional—it’s wrong. The whole experience felt like blatant price-gouging with zero customer care. We’re done here and won’t be back.
- KAKeith AragonaOct 26, 20255.0Thank you, Melissa for spending thirty minutes fixing my glasses at no charge! They’ve been bugging me for a month.
- CHChristopher HaiteOct 6, 20255.0Whitney helped me find pieces (the ear pads?) for my sunglasses that I have been looking for for quite awhile. Thank you so much
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Briarwood Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer brands like Prada and Ray-Ban. They also provide prescription wearable technology and accept most vision insurance plans.
What are the operating hours of LensCrafters at Briarwood Mall?
LensCrafters is open Monday, Tuesday, Thursday, and Friday from 10:00 AM to 9:00 PM; Wednesday and Saturday from 9:00 AM to 9:00 PM; and Sunday from 11:00 AM to 6:00 PM.
Which payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa for payment.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
How can I schedule an eye exam appointment at LensCrafters Briarwood Mall?
You can schedule an eye exam by visiting their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0124&storeId=10851
Can I pick up my eyeglasses in-store at LensCrafters?
Yes, LensCrafters offers in-store pickup for your convenience.
What designer eyewear brands are available at LensCrafters Briarwood Mall?
They carry designer brands including Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
Are there any other optometrists near LensCrafters at Briarwood Mall?
Yes, nearby optometry and eyewear providers include EYEQ.ITY and Dr. Tara Stacey, which could provide additional eye care options.
What nearby stores can I visit for fashion and accessories while at Briarwood Mall?
Close to LensCrafters, you can explore Journeys, PacSun, Chico’s, Banana Republic, and LOFT for clothing and fashion accessories.
Are there any food or refreshment options near LensCrafters at Briarwood Mall?
Yes, you can enjoy smoothies at Surf City Squeeze or grab a treat at Cinnabon, both located near LensCrafters within Briarwood Mall.