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LensCrafters

4.7
(453 reviews)

Business Details

324 Briarwood Cir, Ann Arbor, MI
48108-1606, United States
(734) 994-6464

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
324 Briarwood Cir, Ann Arbor, MI
48108-1606, United States

Hours

Reviews

4.7
453 reviews
5 stars
408
4 stars
6
3 stars
5
2 stars
3
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, professionalism, and willingness to help, particularly highlighting Whitney and other team members.

Eye Care Expertise

Customers appreciated the thoroughness and knowledge of the doctors, with several reviews mentioning the quality of eye exams and explanations provided.

Efficiency

Several reviews noted the quick service and efficiency in handling appointments, frame selection, and repairs, contributing to a positive overall experience.

Product Issues

Some customers expressed dissatisfaction with product availability and pricing, particularly regarding the lack of cases for glasses and issues with prescription accuracy.
  • SR
    Sarah Rimar
    Feb 23, 2026
    5.0
    The best!!
  • WY
    W Y
    Feb 20, 2026
    5.0
    5-star experience from beginning to end! I needed a new prescription for contact lenses, and the entire team was amazing. Casie guided me through all the tests and carefully prepared me for the doctor. She explained every step in detail and made me feel very comfortable. Dr. Mahal was incredibly sweet and professional. Her exam was thorough, and she was flexible and attentive to my needs. Rose was super friendly and helped me place my order smoothly. I truly appreciate everyone’s patience and clear explanations. Great teamwork!
  • AB
    Alex Bellfy
    Feb 19, 2026
    5.0
    Worked with Whitney. Friendly, professional, and easy to work with. Excellent customer service. She quickly and efficiently presented all available options within budget.
  • MJ
    Marcus Johnson
    Feb 7, 2026
    5.0
    I walked out feeling like a superstar Thanks Whitney appreciate all the help Everyone at lenscrafter was very helpful Thanks everyone for a great experience
  • AL
    Ann Lin
    Jan 29, 2026
    5.0
    Anna was awesome. She understood what I wanted; knew how to hop between different brands of frames; never tried to upsell me; and got me through the purchase of two pairs of eyeglasses quickly. I've bought some of my eyeglasses online and will continue to do so because some of what I need (like the migraine FL-41 tint) is not available through Lenscrafters. But you can't beat Lenscrafters for personal service, no-questions-asked returns, and commitment to giving you the purchase you want.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

This information is certified by LensCrafters and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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