LensCrafters

4.8
383 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
708 Maine Mall, South Portland, ME
04106-3246, United States

Hours

Reviews

4.8
383 reviews
5 stars
354
4 stars
12
3 stars
1
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and knowledgeable, with many customers highlighting exceptional service from specific employees.

Product Selection

Customers appreciated the wide variety of frames available, noting that the selection was impressive and catered to different styles and needs.

Efficiency

Many reviews mentioned quick service and efficient processes, with customers often able to complete their purchases in a timely manner.

Problem Resolution

The staff was commended for their ability to resolve issues effectively, including handling prescription problems and providing adjustments to glasses.

Overall Experience

Overall, customers expressed high satisfaction with their experiences, often stating they would return and recommend the store to others.
  • MG
    Maureen Garrette
    Nov 16, 2025
    5.0
    I've used Lens Crafters in The Maine Mall a few times. The folks are great! They seem to have deals all the time to save you $. I highly recommend them.
  • JS
    Jasmine Shaw
    Nov 12, 2025
    5.0
    Veronica was very nice! She made my first experience with glasses easy even though I had anxiety! I 110% recommend working with her! I can't wait to receive them!!
  • PK
    Patty Kennedy
    Nov 4, 2025
    5.0
    Great experience. Salesperson was pleasant and efficient. Thank you Samater!
  • AH
    Armida Harper
    Oct 31, 2025
    5.0
    The staff was extremely kind and helpful. Excellent service!!!!
  • MC
    Marie Carlson
    Oct 16, 2025
    5.0
    customer service was great and selection pretty good.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.