Formerly known as Sussman House.
When a loved one with a terminal illness needs help with pain control and symptom management, an inpatient hospice facility such as the MaineHealth Home Health and Hospice Inpatient Hospice Sussman House may be the solution. Located on the Pen Bay Medical Center campus in Rockport, the Sussman House provides care for people whose symptoms are not well managed at home. In partnership with MaineHealth Care at Home, the Sussman House provides advanced hospice services in a caring, home-like setting that promotes dignity and quality of life.
Location
MaineHealth Home Health and Hospice Inpatient Hospice Sussman House
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.