Planet Fitness

Reviews

• SS

  SoyBoyThoughts

  Nov 10, 2025
  1.0
  The amount of people that dont wash their hands after leaving the toilet stalls is insane, every time I go use the restroom here. Some one leaves the toilet stall and goes right to the gym equipment. You just hear a toilet splash, messing with the toilet paper roll, and less than 10 seconds later, they are out of the stall and straight back into working out... more than one person too, its never the same person... I only know what I saw in the mens restroom. One day I decided cleaning the equipment before I sit is not enough... and canceled my membership Same issue as last planet fitness, but more of the same type of people who dont wash their hands. So in the other its at least 1 person every time I need to use the restroom... In this one they are way more Bold going from the urinals to lockers/equipment.
• PP

  Paul

  Oct 31, 2025
  4.0
  THEY WOULDNT LET ME BRJNG IN MY SERVICE HORSE
• DG

  Dan Gawrys

  Oct 15, 2025
  4.0
  4 stars are for the staff, doing the best they can with what they have... Question for Area Manager or Corporate...Why is it that Corporate decides what channels are on in our gym? You only have 5 tv's in the Lewiston PF? "5" ! I dont think home office people come to this gym do they? Isnt this a little overboard in controlling don't you think? You don't give Seniors much options either. I know I'm not the only one that notices this. Can't you make this a little better for all ?
• TG

  Two G's

  Oct 8, 2025
  1.0
  This is hands down the WORST Planet Fitness I’ve ever been to. They refused to allow me and my service animal inside, claiming my app “wouldn’t scan.” I’ve never had this issue at any other location. I even called my hometown Planet Fitness, and they said they’ve never heard of that problem either. As soon as I walked in, a female employee immediately snapped, “You can’t have a dog in here,” before even letting me scan. I explained that if they allowed me to check in, it would display all the service animal information tied to my membership. When the app didn’t scan right away, the assistant manager, Mark, started joking around with the female employees, saying, “Look, he can’t even scan in—just leave it to that,” while clearly noticing how hostile the employee was being toward me. Not only was that unprofessional, but as a female, his behavior and dismissiveness felt disrespectful and condescending. I’m a Black Card member, my account is active and freshly renewed, and the app clearly displayed today’s date. Even after learning from higher-ups that they legally cannot refuse a service animal, Mark continued to deny me entry, hiding behind a “system error.” This location needs serious retraining on ADA laws, professionalism, and basic respect. I will not only be posting this review but also filing an ADA complaint. If you’re a service dog handler or expect to be treated with dignity, I highly recommend avoiding this location.
• RL

  Rose Love

  Oct 7, 2025
  1.0
  0/10 would not recommend! My daughter and her friends went to the new Planet Fitness for the first time today. While checking in, they were greeted with hostility and an uncalled-for attitude followed by accusations from the assistant manager, Mark (bald man with a beard) because one of their QR codes didn’t load fast enough. He insinuated that they were trying to “sneak in“ without paying. Not only did this make my daughter and her friends very uncomfortable, I am LIVID as a parent! RIDICULOUS, the regional manager will be contacted. Do better PF!

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