Planet Fitness

4.1
610 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
635 Broadway, Bangor, ME
04401, United States

Hours

Reviews

4.1
610 reviews
5 stars
365
4 stars
109
3 stars
54
2 stars
24
1 star
58

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported issues with the cleanliness of the bathrooms and gym equipment, with some describing it as one of the dirtiest locations they have visited.

Staff Attitude

Feedback on staff was mixed; while some praised their friendliness and helpfulness, others reported rude behavior and poor customer service.

Equipment Quality

Several reviews highlighted dissatisfaction with the new treadmills, describing them as uncomfortable and poorly designed, while others appreciated the variety of equipment available.

Communication Issues

Customers expressed frustration with poor communication regarding policy changes and difficulties in canceling memberships.

Atmosphere

The gym was generally described as having a welcoming atmosphere, with many appreciating the inclusive environment and supportive community.
  • GM
    Gayle M.
    Nov 5, 2025
    5.0
    Enjoyable, friendly
  • KG
    Kelinda Glesil
    Oct 22, 2025
    1.0
    I noticed I was charged a late fee on my account when I asked why. I was informed that there was a change in the payment policy where debit cards are automatically charged a late fee. When I asked if there was any written communication about the policy change so I could've addressed the issue before I had gotten the late fee. The young lady I spoke to on the phone was rude, extremely dismissive, and my favorite quote was " we have 15,000 members and it's not our job to red flag everybody". You would think if there was a change in policy, you'd inform your customers so that they can have an informed discussion. They have terrible phone etiquette, and the bathrooms are always disgusting, and I could've dealt with the nasty bathrooms. But being yelled at and treated rudely by an employee was enough. Run far away from this place.
  • JS
    jason sudborough
    Oct 21, 2025
    5.0
    Amazing staff! Clean and everyone is always so friendly!
  • RG
    Rachael Gordon
    Aug 25, 2025
    5.0
    Excellent pricing, service, and people!!
  • SJ
    Steven J.
    Aug 23, 2025
    5.0
    I like the Black Card Spa especially after work(or a workout) The hydro massage couches and chairs are great along with the other services the spa has to offer

Frequently Asked Questions About Planet Fitness

What is the mission of Planet Fitness in Bangor, ME?

Planet Fitness believes that everyone is strong and provides a welcoming, Judgement Free Zone® where members can build strength at their own pace, offering best-in-class equipment across over 2,700 locations.

What are the operating hours for Planet Fitness in Bangor?

Planet Fitness in Bangor is open 24 hours from Monday to Thursday, until 10 PM on Friday, and from 6 AM to 10 PM on Saturday and Sunday.