LensCrafters

4.8
625 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
663 Stillwater Ave, Bangor, ME
04401-3606, United States

Hours

Reviews

4.8
625 reviews
5 stars
583
4 stars
15
3 stars
1
2 stars
1
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting individual employees like Kalin and Branigan for their exceptional service.

Repair Services

Customers frequently mentioned positive experiences with quick and free repairs for glasses, even for frames not originally purchased at LensCrafters.

Product Availability

Some customers expressed disappointment regarding the lack of eye exams and issues with order fulfillment, indicating a need for better communication and inventory management.

Overall Experience

Overall, customers reported a pleasant shopping experience, with many expressing a desire to return due to the positive interactions and service received.
  • JJ
    Jaggin
    Nov 10, 2025
    5.0
    I went in and got my glasses repaired, they did it quick and free of charge!
  • NM
    nancy myshrall
    Oct 11, 2025
    5.0
    Brannigan is delightful!
  • SJ
    Shady Jaime
    Sep 10, 2025
    1.0
    They do not do eye exams. It is posted online that they do. They should definitely fix that so people don’t waste there times calling and thinking they can possibly get a eye exam there.
  • JB
    Jessica Busa
    Aug 30, 2025
    5.0
    Sat on my glass in a Saturday morning. I didn't buy them from lens crafters but they fix them for me for free on th spot. Total heros..
  • JS
    Jean Schmick-Hopkins
    Aug 4, 2025
    5.0
    The staff is friendly and helpful. My purchase was significantly less than buying my glasses at the eye doctor. I will be a repeat customer!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.