LensCrafters

4.8
626 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
663 Stillwater Ave, Bangor, ME
04401-3606, United States

Hours

Reviews

4.8
626 reviews
5 stars
584
4 stars
15
3 stars
1
2 stars
1
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting specific employees like Kalin and Branigan for their exceptional service.

Repairs

Many reviews noted quick and free repairs for glasses, with customers expressing gratitude for the assistance provided, even for glasses not purchased at the store.

Product Availability

Some customers expressed disappointment regarding the lack of eye exams and issues with order fulfillment, indicating a need for better communication and service in these areas.

Overall Experience

Overall, customers reported positive experiences, with many stating they would return for future purchases and repairs.
  • FL
    Finley Lennon
    Jan 3, 2026
    5.0
    Lost a screew to my glasses on a trip and they fixed them for free for me! Thank you so much 😌
  • JJ
    Jaggin
    Nov 10, 2025
    5.0
    I went in and got my glasses repaired, they did it quick and free of charge!
  • NM
    nancy myshrall
    Oct 11, 2025
    5.0
    Brannigan is delightful!
  • SJ
    Shady Jaime
    Sep 10, 2025
    1.0
    They do not do eye exams. It is posted online that they do. They should definitely fix that so people don’t waste there times calling and thinking they can possibly get a eye exam there.
  • JB
    Jessica Busa
    Aug 30, 2025
    5.0
    Sat on my glass in a Saturday morning. I didn't buy them from lens crafters but they fix them for me for free on th spot. Total heros..

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.