Business Details
About
OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country’s Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.
Location
Hours
Reviews
4.7
702 reviews
5 stars
620
4 stars
38
3 stars4
2 stars7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their exceptional service.
Speed of Service
Many reviews noted the quick turnaround time for glasses, with several customers receiving their orders in under an hour.
Mixed Experiences
While many had positive experiences, there were notable complaints about unprofessional service from specific staff members, particularly Michelle, which led to dissatisfaction.
Product Quality
Customers expressed mixed feelings about the quality of glasses, with some reporting issues like fragile frames and dissatisfaction with lens accuracy.
Affordability
The business was recognized for offering affordable glasses and promotions, although some customers felt certain products were overpriced.
- BSBruno Smith3 days ago5.0The staff at the eye mart express gave me excellent service. They took the time to make sure I had a perfect fit and prescription sunglasses for my cruise in February. I also got my glasses four days early.
- JSJoyce SarchiNov 27, 20255.0Very knowleable and super friendly!!!
- MRMaureen RouillardNov 14, 20255.0Very friendly, professional service with a 😃! Thank you!
- ABAmy BuckleyNov 13, 20251.0had an extremely disappointing experience with Michelle from the Auburn Maine office. From the moment I arrived, her attitude was unprofessional and her customer service was terrible. She seemed impatient and just didn’t want or care to serve me and it honestly felt like she didn’t care about helping at all. What’s worse is that someone from another office actually warned me about her beforehand, saying her service wasn’t the best, but I decided to give her the benefit of the doubt. I really wish I had listened. This experience confirmed everything I’d heard. I would never go back to this location again, and I definitely wouldn’t recommend it to anyone looking for respectful and professional service………
- RHRubie HallNov 13, 20251.0Absolutely TERRIBLE experience with Michelle. I have never encountered such rude and unprofessional customer service. I called simply asking for a quote and mentioned that I had also spoken with the Portland location—immediately, her attitude changed. She cut me off and said, “Nope, can’t and won’t give any discounts,” in the most dismissive tone. The gentleman at the Portland location, on the other hand, was kind, helpful, and offered a great discount because he genuinely cared about the customer. Michelle’s attitude alone is enough to make me never want to visit or recommend the Auburn location to anyone—friends, family, or otherwise. I’ll be taking all my business to Portland from now on.
Frequently Asked Questions About Eyemart Express
What services does Eyemart Express in Auburn, ME offer?
Eyemart Express offers a wide selection of more than 2,000 frames including designer brands and safety eyewear, same-day lens making for 90% of glasses, everyday 2-pair specials on single and progressive vision lenses, and an online store for prescription and non-prescription eyewear with home delivery.
What are the operating hours of Eyemart Express in Auburn?
Eyemart Express is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays. Holiday hours vary, with some days closed and special hours on Christmas Eve and New Year's Eve.
Where is Eyemart Express located in Auburn, Maine?
Eyemart Express is located at 363 Center St, Ste 1, Auburn, ME 04210, USA.
Does Eyemart Express have a lens lab on-site?
Yes, each Eyemart Express store, including the Auburn location, has a lens lab that produces 90% of glasses the same day.
Can I shop for Eyemart Express eyewear online?
Yes, you can shop for prescription and non-prescription eyewear at Eyemart Express's online store and have it delivered right to your door.
Which social media platforms is Eyemart Express active on?
Eyemart Express is active on LinkedIn, Pinterest, TikTok, Facebook, Instagram, and Twitter.
Are there any optometrists or eye care centers near Eyemart Express in Auburn?
Yes, nearby eye care providers include Vision Care of Maine and Advanced Clinical Eye Care of Maine, both offering optometry and ophthalmology services which complement the eyewear services at Eyemart Express.
What dining options are near Eyemart Express for a quick meal or coffee?
You can visit nearby Dunkin' Donuts, Dunkin', or Burger King for coffee, donuts, fast food, or a quick meal before or after your visit to Eyemart Express.
Is there a gas station close to Eyemart Express in Auburn?
Yes, Mobil and Center Street Mobil gas stations are nearby, useful for customers who may be driving to Eyemart Express and need to refuel.
Who are some competitors of Eyemart Express?
Eyemart Express competitors include America’s Best Eyeglasses, Visionworks, and LensCrafters.