Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
502 reviews
5 stars
442
4 stars
17
3 stars4
2 stars4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, patient, and knowledgeable, particularly highlighting individuals like Brittney, Rosana, and Monchelle.
Professionalism
Several reviews noted the professionalism of the staff, with many customers feeling well taken care of during their visits.
Service Delays
Multiple customers expressed frustration with delays in receiving their glasses, citing issues with order fulfillment and communication.
Mixed Experiences
While many reviews were positive, there were also significant complaints about rude staff and poor customer service in certain instances.
Product Quality
Some customers reported dissatisfaction with the quality of lenses and frames, leading to concerns about the value of their purchases.
- MRMarc-L RouxJan 5, 20265.0Roxana was a very good agent. She even talks French. Good experience there.
- SCsoumik chakrobortyJan 1, 20261.0I told I will need to pay $95 even with in network coverage for eye exam. I called my insurance provider and they verified I am covered upto $100 initial cost of exam. Ether they are ripping people off or just letting anyone do the work without training.
- SBSaba BerhaneDec 27, 20255.0Britney who assisted me in getting my glasses was very helpful and patient with me as I kept changing my mind and kept asking questions . She understood and adapted to my hearing impairment.
- TTT.Y.G.Dec 19, 20255.0Brittney is the best, she help me by answering all my questions. She had the best attitude and was very knowledgeable about everything. Thanks Brittney 😊.
- CWcleveland weedenDec 17, 20255.0The sales person was extremely nice polite and professional. Her care , and professionalism did not change once I gave her my insurance type. Cleveland
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Wheaton Plaza Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames from brands like Prada, Burberry, Versace, and Dolce & Gabbana. They also offer prescription wearable technology from Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters in Wheaton?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, plus more. All prescriptions are welcome.
What are the operating hours of LensCrafters at 11160 Veirs Mill Rd, Wheaton?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters Wheaton?
You can schedule an eye exam appointment online at their reservation URL: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0247&storeId=10851
Does LensCrafters Wheaton offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup for eyewear products at their Wheaton location.
What payment options are accepted at LensCrafters in Wheaton Plaza Mall?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is the LensCrafters location wheelchair accessible?
Yes, this LensCrafters location has a wheelchair accessible entrance.
What nearby stores can I visit around LensCrafters in Wheaton Plaza Mall?
Nearby stores include Dollar Store Plus Wheaton Mall for discount shopping, Target Store Wheaton for groceries and general shopping, and clothing stores like H&M and American Eagle Outfitters.
Are there any nearby beauty and spa services close to LensCrafters Wheaton?
Yes, nearby beauty and spa services include Lovely Hair and Nails, Hair Flow Studio, Sandra Dominican Salon, Koo's Wigs & Design, and Nail Bar.
What dining options are available near LensCrafters at Wheaton Plaza Mall?
Nearby dining options include Hershey's ice cream shop and smoothie juice bar, Subway sandwich shop, and Kokee Tea bubble tea shop.