Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
483 reviews
5 stars
425
4 stars
17
3 stars4
2 stars4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Soraya, Rosana, and Monchelle for their exceptional service.
Product Issues
Several reviews highlighted problems with glasses orders, including incorrect prescriptions and delays in receiving glasses, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service, particularly from management, indicating inconsistency in customer care.
Professionalism
Customers appreciated the professionalism of the doctors and staff during eye exams and consultations, with many noting thoroughness and care in their interactions.
Store Environment
The store was often described as clean and welcoming, contributing to a pleasant shopping experience for many customers.
- PBpeter bottgerNov 17, 20255.0Rosana is the best! She needs to be promoted!!! Best, Peter
- JBJasmin Carmen BrownNov 12, 20255.0Everyone is always so helpful when I come to Lens Crafters. I’ve been shopping at Lens Crafters @ Wheaton Mall since I was a child and told I needed glasses :-) This evening Brittney was so patient while I tried on countless pairs of frames over and over lol and she was knowledgeable of additional offers and gracious enough to let me know about them without inquiring. Thank you so much! 😊
- WSWinnie SmithNov 12, 20255.0I was told the Lens Crafters in Wheaton Mall, in Wheaton, Md had a large selection of frames. I went and found lots of frames I liked and looked nice on me. I narrowed my choices down and purchased 2 pair of glasses. The staff was great, friendly and very helpful!
- 111wolfdaddyOct 25, 20255.0Sonia was the best. Very compassionate and knowledgeable. We went back to her three times in two days because she made the purchasing experience very pleasurable and fun. I did get my ice cream. :)
- MAMike AquinoOct 22, 20255.0Stopped by to see if any chance they could help get a new padding for my glasses because one of mine went missing and Lorena and her associates were so welcoming! The second I got inside I was greeted with great customer service and got exactly what I needed. They did me the favor of helping me an now me an my eyes are grateful!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Wheaton Plaza Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames from brands like Prada, Burberry, Versace, and Dolce & Gabbana. They also offer prescription wearable technology from Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters in Wheaton?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, plus more. All prescriptions are welcome.
What are the operating hours of LensCrafters at 11160 Veirs Mill Rd, Wheaton?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters Wheaton?
You can schedule an eye exam appointment online at their reservation URL: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0247&storeId=10851
Does LensCrafters Wheaton offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup for eyewear products at their Wheaton location.
What payment options are accepted at LensCrafters in Wheaton Plaza Mall?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is the LensCrafters location wheelchair accessible?
Yes, this LensCrafters location has a wheelchair accessible entrance.
What nearby stores can I visit around LensCrafters in Wheaton Plaza Mall?
Nearby stores include Dollar Store Plus Wheaton Mall for discount shopping, Target Store Wheaton for groceries and general shopping, and clothing stores like H&M and American Eagle Outfitters.
Are there any nearby beauty and spa services close to LensCrafters Wheaton?
Yes, nearby beauty and spa services include Lovely Hair and Nails, Hair Flow Studio, Sandra Dominican Salon, Koo's Wigs & Design, and Nail Bar.
What dining options are available near LensCrafters at Wheaton Plaza Mall?
Nearby dining options include Hershey's ice cream shop and smoothie juice bar, Subway sandwich shop, and Kokee Tea bubble tea shop.