Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
734 reviews
5 stars
680
4 stars
15
3 stars4
2 stars11
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their professionalism, helpfulness, and friendliness, with many customers highlighting individual employees like Kris and Deborah for their exceptional service.
Expertise
Customers appreciated the staff's knowledge about eyewear and eye care, with many noting that they received thorough explanations and assistance in selecting frames and lenses.
Problem Resolution
The business was commended for its willingness to listen to customer concerns and resolve issues effectively, with several reviews mentioning successful resolutions to problems with prescriptions or repairs.
Atmosphere
The store was described as having a welcoming and caring environment, with many customers feeling a sense of community and genuine care from the staff.
Efficiency
Customers noted that the service was quick and efficient, with many expressing satisfaction with the speed of their appointments and repairs.
- MAMekonen Andemichael6 days ago5.0This is by far the best LensCrafters I've been to thus far. Kayla was super helpful and would not let me leave without full satisfaction! Thanks guys!
- TSTaylor SimmsNov 8, 20255.0I had a wonderful experience at LensCrafters thanks to Kayla! She was incredibly patient, kind, and attentive throughout the entire process. She took the time to answer all my questions and made sure I felt comfortable with my choices. It’s so refreshing to meet someone who truly cares about their customers. Kayla went above and beyond to make my visit easy and enjoyable — highly recommend asking for her if you go!
- JWJulie WhitneyNov 7, 20255.0Absolutely outstanding service! Kayla at LensCrafters was phenomenal from start to finish. She went above and beyond to make sure I found exactly what I needed, explained every detail clearly, and made the entire experience stress-free and enjoyable. Her professionalism, patience, and friendly personality truly stood out. You can tell she genuinely cares about her customers and loves what she does. I left feeling confident and well taken care of. Kayla is a true asset to LensCrafters!
- KNKatreca NealeNov 6, 20255.0My nose bridge broke on my glasses so I stopped by the store to have it replaced. Kayla was absolutely awesome! She replaced the bridge with no problem. Amazing customer service and support!
- CMCurt MasonOct 30, 20255.0I had a interesting experience. I had the Meta Ray-Bans Gen 1s and the battery became abysmal. Meta agreed it was covered under warranty and they sent me the letter to go to LensCrafters for a replacement for a "comparable" replacement. I went to LensCrafters in Waldorf with that letter and requested the Gen 2s as the battery has been improved and that they are "comparable", but per LensCrafters recent regional manager meeting they were informed not to replace Gen 1s with Gen 2s. I contacted Meta Ray-Ban and talked to a supervisor explained what had happened and asked about replacing Gen 1s with Gen 2s and they said I could with that letter. I explained to the manager what Meta Ray-Ban supervisor told me and what would most likely happen if I got Gen 1s as replacements, "If I get the Gen 1s, the battery would most likely fail again then I would be back around the same time next year for a replacements but then it'd be Gen 2s and Gen 3s by that point, so I'd be getting Gens 2 or 3 as replacements." She listen, understood my point of view and agreed that make sense so she (the manager) had to contact her boss to do a replacement and it was approved. They could've easily said "NO! We are following policy", and left it at that. But she listened, understood and worked with me on this issue. Thank you for being customer friendly, listening and understanding my point of view. I Highly Recommend this LensCrafters for being customer friendly! -Curt
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Waldorf offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands like Prada, Versace, and Ray-Ban Meta.
What are the operating hours of LensCrafters at 110 Mall Circle?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. They welcome all prescriptions.
Can I schedule an eye exam online for the Waldorf LensCrafters?
Yes, you can schedule an eye exam online through their appointment link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0544&storeId=10851.
Does this LensCrafters location offer in-store pickup?
Yes, LensCrafters Waldorf offers in-store pickup services for your convenience.
What payment methods are accepted at LensCrafters Waldorf?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What nearby shopping options can I explore while visiting LensCrafters in Waldorf?
While visiting LensCrafters at St. Charles Towne Center, you can explore nearby stores like Zales jewelry, Old Navy clothing store, and Waldorf Mall for a variety of shopping experiences.
Are there dining options near LensCrafters in St. Charles Towne Center?
Yes, California Tortilla offers dining near LensCrafters, so you can enjoy a meal before or after your eye care visit.
What beauty and spa services are accessible near LensCrafters?
Nearby you can find several beauty salons and spas including California Nails, Mink Weave Salon, and Beauty Glam Esthetics to complement your visit with grooming or relaxation services.
Is LensCrafters in Waldorf wheelchair accessible and what about insurance to bring?
Yes, this LensCrafters location has a wheelchair accessible entrance. For your eye exam, bring your vision and medical insurance information along with any current glasses or contacts.