Warby Parker Towson Town Center

Reviews

• TD

  Tom Dobbs

  Apr 6, 2026
  1.0
  Saw advertisements for glasses for $90.00 so I'm a veteran no eye insurance so I went to warby parkers, exam $160.00 frames maybe $90.00 but employee said depending on your lenses I was looking at $300.00 to $400.00,and would have to wait two weeks for them because they are made in New York. Very disappointed. Did not get Warby Parker glasses.
• FC

  Faith Carlson

  Mar 24, 2026
  5.0
  Always have a helpful employee here and like the many options they have. Today I was helped by India and they were wonderful. Gave me honest opinions and fun to work with.
• DJ

  DeBrandon Jews

  Mar 19, 2026
  5.0
  Warby Parker Towson Town Center location is the BEST!!! Every time I visit the location it feels calming and welcoming. The staff ALWAYS takes GREAT care of me and my family. From new purchases, to fittings and just checking out new designs I always feel better after my visit. Ms Brittany and Mr Steve were fantastic on my recent visit to freshen up my golf glasses and my new everyday pair. Tell them Mr Jews from Yooto’pea Golf sent you in :)
• MS

  Madalynn Spyker

  Mar 15, 2026
  5.0
  I walked right in and was greeted with a warm smile right away!! Everyone is always welcoming and eager to help. India was amazing, she helped me find a new pair of glasses. She pointed me to the two areas with the style I wanted. The process was super fast and easy. The new glasses were shipped to my house. Also a side note: India was a very sweet and kind person— easy to have small talk with!! We need more people like her in this world!
• CE

  charles eberhart

  Mar 5, 2026
  1.0
  Misleading advertising - exam was quoted online at $95. When I got to the store I was told that they would charge an additional $40 for a mandatory retina photo, which was not mentioned online or in any of the confirmation emails. The staff eventually agreed to waive the fee, but the whole thing felt like a bait and switch. Also, I called twice before the appointment to confirm that they would fill out a MVA vision form at the appointment (the first phone rep was very hard to understand). At the store I was told that they would not fill out the paper, but would email me an electronic form on the following Monday. It is now Thurs and no form. After 30 minutes into another phone call trying to sort all this out, I was told that I cannot directly contact the store by phone or email, and that they may eventually get around to having the optometrist sending me the form I was promised. Very disappointed about this customer service after buying two expensive sets of glasses. In the future I will avoid Warby Parker , and more generally locations with remote eye exams.

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