Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Warby Parker Towson Town Center
825 Dulaney Valley Rd., Towson, MD
21204, United States
Hours
Reviews
4.7
190 reviews
5 stars
174
4 stars
3
3 stars2
2 stars
3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout their experience.
Product Selection
The store offers a wide variety of stylish frames, appealing to customers looking for unique options.
Efficiency
Most reviews highlighted the quick and efficient service, from eye exams to purchasing glasses.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality and appointment management.
Pricing
Customers appreciated the reasonable prices and affordability of the glasses compared to other retailers.
- DMDebra MccollumNov 16, 20255.0First time visiting the store, excellent, felt much like walking into an Apple store with customer service and attention to needs.
- BBBexNov 13, 20255.0I hadn’t gotten an eye exam in over 3 years. This was my first experience with WP, and I really can’t say enough good things! The associates who were on the floor when I walked in were very friendly and explained the processes to me a bit before we started. Dr. Natalia Gorski was awesome and I felt like she really took her time to address my concerns. Afterwards, the gentleman who helped me pick my style and fill out my prescription was great too. I ordered new glasses and they were delivered within 4 days!! I love them. I can’t believe how much better they are than my old pair. I’m considering getting another pair in a different style. And when it’s time for another exam, I’ll definitely be back. Thank you everyone @ WP!
- AGArlene GlickNov 12, 20255.0Very pleasant and knowledgeable staff
- PRPhoebe RostovOct 18, 20255.0First time purchasing glasses ar Warby Parker and experience was above expectations. No wait and immediately approached by sales person who was extremely knowledgeable, efficient and helpful. Purchased prescription polarized distance sunglasses and clear single lens glasses. Cost was considerably lower than anticipated. Overall - fantastic experience.
- YSYvette SmithOct 16, 20255.0Torrie (sp?) was one of the funniest, nicest, and most helpful staff ever! He should be cloned and sent to every store to show folks how it’s done.
Frequently Asked Questions About Warby Parker Towson Town Center
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring when visiting Warby Parker Towson Town Center?
You only need your eyes to try on frames. If purchasing prescription eyewear or contacts, bring your current prescription (digital or physical) and your FSA or HSA card if you plan to use them. You can also shop for non-prescription sunglasses or book an eye exam without a prescription.
Does Warby Parker Towson Town Center accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate out-of-network benefits. Coverage may vary by location or plan.
Can I get my glasses measured and adjusted at Warby Parker Towson Town Center?
Yes, optical measurements are available to complete your order. The store offers complimentary adjustments for life if your frames don’t fit perfectly.
What is the return and exchange policy at Warby Parker Towson Town Center?
They offer a 30-day, hassle-free return or exchange policy for all eyewear and accessories. Contact lenses can be returned or exchanged within 30 days if unopened and in the original box.
Are gift cards available at Warby Parker Towson Town Center?
Yes, physical gift cards can be purchased online or in-store, and e-gift cards are also available for instant delivery.
What are the operating hours for Warby Parker Towson Town Center?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
What types of eyewear products are offered at Warby Parker Towson Town Center?
They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams with various frame styles and lens options.
Where is Warby Parker Towson Town Center located?
It is located at 825 Dulaney Valley Rd., Towson, MD, 21204, within Towson Town Center.
What nearby stores can I visit along with Warby Parker Towson Town Center?
Warby Parker is located near popular stores like J.Jill, Lush, Dazzle, Kids Foot Locker, and Ransom’s Boutique, offering a variety of clothing, beauty products, sporting goods, and shoes, perfect for a shopping day.
What nearby dining options are available around Warby Parker Towson Town Center?
Nearby dining options include Ruby Thai Kitchen, Chick-fil-A, Villa Fresh Italian Kitchen, and Jasmine Smoothie World & Bubble Tea, offering a variety of cuisines such as Thai, fast food, Italian, and Asian beverages.