Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Warby Parker Towson Town Center
825 Dulaney Valley Rd., Towson, MD
21204, United States
Hours
Reviews
4.7
206 reviews
5 stars
188
4 stars3
3 stars2
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, knowledgeable, and helpful, providing excellent customer service throughout the shopping experience.
Product Selection
Customers appreciate the wide variety of stylish frames available, although some noted a lack of options for smaller faces.
Efficiency
Many reviews highlight the quick and efficient service, with minimal wait times for eye exams and frame selection.
Mixed Experiences
While most feedback is positive, there are some reports of poor service and communication issues, particularly regarding appointment scheduling and customer follow-up.
- TRTracy Rhyne5 days ago5.0My experience was efficient mans easy. I had my prescription with me and needed to decide between 2 frames. The associate was helpful and let me know which she felt looked better.
- PDPersia Drummond6 days ago5.0My first time there but it won't be my last. I love the selection of frames. Staff interaction was professional, friendly, and helpful. Can't wait for my new glasses.
- KJKel JJan 2, 20265.0Great experience thanks to India. She made it easy and shared all possible options.
- RBRita BrooksDec 31, 20255.0I was pleasantly surprised at all the options available for progressive bifocals and computer glasses. They made the experience simple and painless. Thanks for getting me a style I can use for work at my computer.
- LLLisa LeeDec 30, 20255.0The store is clean, the staff is AMAZING! So patient and they let you take your time without hovering and are so polite. Plus they double checked if my insurance would cover any part of my glasses purchase. I will definitely be back to Warby Parker Towson
Frequently Asked Questions About Warby Parker Towson Town Center
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring when visiting Warby Parker Towson Town Center?
You only need your eyes to try on frames. If purchasing prescription eyewear or contacts, bring your current prescription (digital or physical) and your FSA or HSA card if you plan to use them. You can also shop for non-prescription sunglasses or book an eye exam without a prescription.
Does Warby Parker Towson Town Center accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate out-of-network benefits. Coverage may vary by location or plan.
Can I get my glasses measured and adjusted at Warby Parker Towson Town Center?
Yes, optical measurements are available to complete your order. The store offers complimentary adjustments for life if your frames don’t fit perfectly.
What is the return and exchange policy at Warby Parker Towson Town Center?
They offer a 30-day, hassle-free return or exchange policy for all eyewear and accessories. Contact lenses can be returned or exchanged within 30 days if unopened and in the original box.
Are gift cards available at Warby Parker Towson Town Center?
Yes, physical gift cards can be purchased online or in-store, and e-gift cards are also available for instant delivery.
What are the operating hours for Warby Parker Towson Town Center?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
What types of eyewear products are offered at Warby Parker Towson Town Center?
They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams with various frame styles and lens options.
Where is Warby Parker Towson Town Center located?
It is located at 825 Dulaney Valley Rd., Towson, MD, 21204, within Towson Town Center.
What nearby stores can I visit along with Warby Parker Towson Town Center?
Warby Parker is located near popular stores like J.Jill, Lush, Dazzle, Kids Foot Locker, and Ransom’s Boutique, offering a variety of clothing, beauty products, sporting goods, and shoes, perfect for a shopping day.
What nearby dining options are available around Warby Parker Towson Town Center?
Nearby dining options include Ruby Thai Kitchen, Chick-fil-A, Villa Fresh Italian Kitchen, and Jasmine Smoothie World & Bubble Tea, offering a variety of cuisines such as Thai, fast food, Italian, and Asian beverages.