Pure Barre

Reviews

• SJ

  Sewon Jung

  3 days ago
  1.0
  (added my comments about Jill's comment with some pics) I reserved a free trial class and even received confirmation calls, along with some center guidelines, including what to wear. However, when I arrived, the center was closed and no one was inside, and no one rcvd my call. I was literally left standing there. This left a very bad first impression, and I don’t want to take classes at a place that doesn’t value my time, especially when clients are paying for the service. ----- I’ve added more comments regarding this issue. Thank you, Jill, for your reply. Unfortunately, from your reply, it sounds like you’re saying the store wasn’t closed, and that I was either late or misunderstood the opening time. This made me feel very upset. I have NEVER my shown up after class or late. There was no misunderstanding on my end. I received the email confirmation, text messages and multiple calls from your staff to confirm the class time and instructions. The class was scheduled for 12:00 PM, and I arrived at 11:40 AM as advised, since your staff instructed me to arrive 15–20 minutes early. I could clearly see inside the gym through the glass windows. There were no staff members present, and all the lights were off. I waited outside for about 15 minutes, called and knocked several times. If there was any miscommunication, it must have occurred among your staff, not with me.
• JE

  Julieta Erzen

  Oct 16, 2025
  1.0
  My experience with the instructors at this barre studio has been wonderful — they are professional, and truly excellent at what they do. I always felt encouraged and well guided during class. However, I had a very disappointing experience with the person in charge of administration (Jazmine). I clearly explained in writing (via email) that I would be relocating and could not commit to the studio’s 90-day policy. Although I was reassured that it wouldn’t be an issue, unfortunately, the following month I was charged again. When I brought this to their attention, rather than acknowledge the misunderstanding and refund the amount, I was simply told that my membership would be cancelled moving forward. This felt dishonest and misleading — as if the goal was to make a sale regardless of the circumstances I had communicated clearly. It’s truly a shame, because the teachers are really good and the classes are high quality. But sadly, the way the administrative side handled this left a very negative impression.
• JW

  jamie west

  Oct 2, 2025
  5.0
  I’ve been attending classes for 4 months and the changes are amazing! The instructors are so kind, encouraging and knowledgeable. I appreciate their feedback and adjustments to make sure my form is correct! Pure Barre is my self care 😊
• MM

  Mary Massoumi

  Jul 29, 2025
  5.0
  We had a great time and got some exercise, but it wasn’t exactly what we were looking for. It was a bit intense, but it was still a fun experience. If you’re into Pilates or yoga, you will like it.
• CM

  Chelsea M

  Jun 4, 2025
  5.0
  I went to an intro engage class the instructor was Becky. She was so sweet and so nice! Helped my sister and I so much. She alone made me wanna come back! And writing this I just got off the phone with Jasmine the GM she is so nice as well. An amazing experience you all should check out this location and the other Rockville one!

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