Business Details
About
Home Health Care ServiceSenior Citizen Center
Home Instead is the world’s largest home care franchise network and the flagship home care brand of Honor. Together, Honor and the Home Instead network delivers better jobs for Care Professionals, better home care for aging adults, and entirely new offerings to support the aging journey.
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.8
128 reviews
5 stars
114
4 stars
8
3 stars0
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Caregiver Quality
Customers consistently praised the caregivers for their compassion, professionalism, and ability to form strong bonds with clients.
Responsiveness
The business is noted for its quick response times and flexibility in accommodating changing care needs.
Administrative Support
Many reviews highlighted the helpfulness and professionalism of the administrative staff in managing schedules and addressing concerns.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with the services provided, often recommending Home Instead to others.
Communication
Clients appreciated the clear and open communication from both caregivers and office staff, which contributed to a positive caregiving experience.
- RBRichard BoltuckOct 31, 20255.0Home Instead, Rockville MD, offers a reliable and excellent solution to the need for competent, caring in-home caregivers. A huge advantage is having a firm that manages care and scheduled shifts well even when individual scheduled caregivers become unavailable. There is a lot of inevitable turnover in this industry, and of course, individual caregivers might have unanticipated events arise -- so it is important to have a bench of staffing so all really needed shifts are covered reliably. Individual needs vary, of course.
- PTPatricia TouchetteJan 23, 20255.0Home Instead has worked closely with us to provide loving care for our mother, adopting to her needs as her health needs change. They are more than caregivers. They have become like family forming close bonds with all of us. I highly recommend their service.
- KSKen StarrMar 31, 20215.0We needed post surgery assistance for my mother. Everyone we dealt with at Home Instead was polite, professional and extremely knowledgeable. They were accommodating to all our needs and made the process much easier than anticipated. We will be using Home Instead again!
- WFWendy FarmerJan 25, 20215.0My parents were matched perfectly with a caregiver who is intuitive to their needs. I feel comfortable (at peace) being out-of-town knowing that she will be to look out for them.
- KSKate SnyderSep 21, 20195.0We have been very pleased with Home Instead. Our care provider, Ashley, is the perfect fit for my parents. She is professional, calm, and knows exactly how to best care for my parents and meet their daily needs. She keeps us in the loop when needed, and my folks adore her. Thank you, Ashley for putting a smile on my Dad's face everyday.
Frequently Asked Questions About Home Instead
What services does Home Instead provide?
Home Instead offers home health care, senior citizen support, aged care, hospice, and home help services to support the aging journey.
Where is Home Instead located?
Home Instead is located at 6100 Executive Boulevard, Suite 650, Rockville, MD 20852, USA.
What are the operating hours of Home Instead?
Home Instead operates 24 hours a day, 7 days a week, including weekends.
How can I contact Home Instead?
You can contact Home Instead by phone at +1 301-755-9671.
What payment options are accepted at Home Instead?
Home Instead accepts American Express, Check, Discover, and Visa as payment methods.
Is Home Instead wheelchair accessible and LGBTQ welcoming?
Yes, Home Instead has wheelchair accessible seating and restrooms, offers unisex restrooms, and welcomes LGBTQ clients.
Does Home Instead serve areas beyond Rockville?
Yes, Home Instead serves multiple areas including Olney, Potomac, Bethesda, Rockville, Aspen Hill, Cabin John, Colesville, Chevy Chase, Garrett Park, Derwood, Silver Spring, North Bethesda, Kensington, Montgomery County, Leisure World, Martin's Additions, Wheaton-Glenmont, and Friendship Heights Village in Maryland.
What nearby medical services are close to Home Instead?
Nearby medical services include George Bolen, MD (orthopedist), Better Health Medical Center (chiropractor and hospital), Rockville Pain Relief Center, and Elite Healthcare (medical center).
What nearby professional services can I find near Home Instead?
Near Home Instead, you can find professional service providers like Sadiq Law Group (legal), Eastern Title and Settlement (real estate), DSFederal (software development), and Frontline Compliance (marketing agency).
Are there nearby transportation or parking options available around Home Instead?
Yes, Autosled offers transportation services nearby, and Lot 129 provides parking facilities close to Home Instead's location.