Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
414 reviews
5 stars
356
4 stars
10
3 stars4
2 stars3
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, attentive, and helpful service, with specific mentions of employees like Dawn, Nelson, and Nevaeh.
Professionalism
While several reviews highlighted excellent service, some customers reported unprofessional behavior from staff, particularly management, which negatively impacted their experience.
Product Quality
There were mixed reviews regarding the quality of products, with some customers expressing dissatisfaction with the durability of glasses and lenses.
Efficiency
Customers appreciated the quick service for repairs and adjustments, often noting that their needs were met promptly.
Store Environment
The store was described as clean and organized, contributing to a positive shopping experience.
- LCLinley Cohen3 days ago5.0One of the best experiences I’ve had for a contact lens exam. Dr. Kang and Nick were communicative and quick. The front of store staff were also exceptional and welcoming. Highly recommend.
- SVStacey VollDec 31, 20251.0DO NOT GO TO THIS PLACE! I had so much trouble getting my prescription from here. I had to call multiple times to get it. (I believe they make it difficult so you only buy glasses and contacts through them.) They will only fax prescription or you have to pick it up in person. My previous optometrist didn't work like that, but fine. I then have to call back to have my glasses RX faxed to me. The fax they sent was almost illegible and it did not contain the PD. I had to call back YET AGAIN to ask for the PD and woman in the front of the store was rude, loud and aggressive. Telling me they only take your PD when you buy from them and when I tried to tell her the last place I went to had no problem giving me the PD in my prescription she hung up on me. I tried calling back and the front office staff wouldn't answer their phone! THIS STORE'S STAFF IS INCREDIBLY UNPROFESSIONAL. Going to this Lens Crafters has been such a waste of my time.
- ADamaada dullesDec 29, 20251.0this was the worst I wear experience I’ve ever had glasses, my entire life, and I’ve never met optometrist so rude avoid if possible !!!!
- AIAdolphus IngramDec 29, 20251.0this was the worst service I’ve ever received. Staff was very inattentive. They skipped over me in line and laughed about it. Even the doctor was very rude. When ask if I had an appointment or not. I recommend not spending any money here
- DPDiann ProsserDec 26, 20255.0We love this branch! Dr. Kang is great, and I've had excellent experiences working with Dawn and her team multiple times to get glasses for myself and my daughter. Nelson was amazing today- he turned around my daughter's glasses order within an hour when we had to hit the road for an event. Very fun, kind, professional, and efficient team. Highly recommend!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What eye care services does LensCrafters in Riverdale offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters Riverdale?
They accept most major vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health. All prescriptions are welcome.
What are the LensCrafters Riverdale store hours?
The store is open Monday to Saturday from 9 AM to 7 PM, and Sunday from 12 PM to 6 PM.
Can I schedule an eye exam online for LensCrafters in Riverdale?
Yes, you can schedule an eye exam online through their appointment link provided on their website.
Does LensCrafters Riverdale offer in-store pickup?
Yes, they provide in-store pickup for products.
What brands of eyewear can I find at LensCrafters Riverdale?
You can find designer brands such as Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, DKNY, Armani Exchange, and Sferoflex.
What nearby stores can I visit along with LensCrafters at The Station At Riverdale Park?
Nearby stores include JD Sports for athletic footwear and sportswear, City Jewelers for jewelry and fashion accessories, and Shoe City for shoe shopping.
Are there dining options close to LensCrafters Riverdale?
Yes, nearby dining options include Five Guys for burgers, Ghana Jollof for African cuisine, Golden Krust for Caribbean dishes, Mezeh Mediterranean Grill, &pizza for pizza, and Kingston Arbor for Jamaican food.
What fitness or wellness facilities are near LensCrafters Riverdale?
Planet Fitness gym and Healthymagic, which offers massage and acupuncture services, are nearby if you're interested in fitness or wellness.
How can the nearby places at The Station At Riverdale Park enhance my visit to LensCrafters?
You can conveniently combine your eye care visit with shopping at stores like Target and Rainbow Shops, enjoy a meal at nearby restaurants like Five Guys or Hook & Reel Cajun Seafood & Bar, or relax at beauty salons such as Glamour Nails, making your trip more enjoyable and efficient.