Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
391 reviews
5 stars
341
4 stars
9
3 stars3
2 stars3
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their exceptional customer service, highlighting individuals like Dawn, Nelson, and Nevaeh for going above and beyond to assist.
Product Quality
Several customers expressed disappointment with the quality of the glasses and lenses, citing issues such as scratches and poor durability.
Staff Professionalism
While many reviews commended the staff's friendliness and professionalism, there were notable complaints about unprofessional behavior from some employees, particularly management.
Store Environment
The store was frequently described as clean and organized, contributing to a pleasant shopping experience.
Selection of Frames
Customers appreciated the wide variety of frames available, noting that the selection catered to different styles and preferences.
- LCLaurenda CarterNov 17, 20255.0I had a wonderful experience with the purchase of my eyeglass frame . Vinette, The sales person helped me with every option available and gave me great advice about the style and protection plans.
- PPPaul PertererNov 13, 20251.0Dear Corporate LensCrafters- please update your google info here; store closes at 6 and not at 7pm and it is also not located at the PG Plaza Mall. It would have saved me a wild goose chase today. Please change that it is really frustrating for your clients !!
- NNNicoleNov 10, 20255.0The Service: I had an exceptional experience at the store thanks to Shawn. From the moment I walked in, Shawn greeted me with warm eye contact and a friendly approach that made me feel like a valued guest. He took the time to understand my needs and even referred me to another place that could assist with repairing my broken eyewear. I truly appreciate that recommendation, as I followed up and received prompt service there within just 30 minutes. Although LensCrafters couldn't assist me on that particular visit, the outstanding customer service provided by Shawn has certainly made me eager to return in the future. The Parking: Parking directly in front of the store can be unpredictable due to limited availability. The street is quite narrow. However, there are free parking options nearby, including spaces at Whole Foods and in the parking, garages close to the store.
- ACA. CopelandNov 10, 20251.0Hours of operations state the store closing at 7pm on Mondays. It's 6:03p and the workers in the store won't open the door as they gester they close at 6. I've bought several pair of glasses here, today will be my last. Either change your posted hours or find employees that want to work your posted hours.
- SLSylvia LevyOct 29, 20255.0Went in to repair some sunglasses I love& I did not buy them here. Saeed helped me, he fixed my glasses, quickly and was very nice. Great customer service, will be back when I need glasses.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What eye care services does LensCrafters in Riverdale offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters Riverdale?
They accept most major vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health. All prescriptions are welcome.
What are the LensCrafters Riverdale store hours?
The store is open Monday to Saturday from 9 AM to 7 PM, and Sunday from 12 PM to 6 PM.
Can I schedule an eye exam online for LensCrafters in Riverdale?
Yes, you can schedule an eye exam online through their appointment link provided on their website.
Does LensCrafters Riverdale offer in-store pickup?
Yes, they provide in-store pickup for products.
What brands of eyewear can I find at LensCrafters Riverdale?
You can find designer brands such as Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, DKNY, Armani Exchange, and Sferoflex.
What nearby stores can I visit along with LensCrafters at The Station At Riverdale Park?
Nearby stores include JD Sports for athletic footwear and sportswear, City Jewelers for jewelry and fashion accessories, and Shoe City for shoe shopping.
Are there dining options close to LensCrafters Riverdale?
Yes, nearby dining options include Five Guys for burgers, Ghana Jollof for African cuisine, Golden Krust for Caribbean dishes, Mezeh Mediterranean Grill, &pizza for pizza, and Kingston Arbor for Jamaican food.
What fitness or wellness facilities are near LensCrafters Riverdale?
Planet Fitness gym and Healthymagic, which offers massage and acupuncture services, are nearby if you're interested in fitness or wellness.
How can the nearby places at The Station At Riverdale Park enhance my visit to LensCrafters?
You can conveniently combine your eye care visit with shopping at stores like Target and Rainbow Shops, enjoy a meal at nearby restaurants like Five Guys or Hook & Reel Cajun Seafood & Bar, or relax at beauty salons such as Glamour Nails, making your trip more enjoyable and efficient.