Business Details
About
OptometryEye Care CenterLensCrafters OD
Doctors of Optometry - The Station At Riverdale Park is the local eye doctor to see for all of your eye care needs in Riverdale, MD. As your local Riverdale optometrist, Doctors of Optometry - The Station At Riverdale Park can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 4530 Van Buren Street Riverdale, MD 20737 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Location
Doctors of Optometry - The Station At Riverdale Park
4530 Van Buren Street, Riverdale, MD
20737, United States
Hours
Reviews
4.7
107 reviews
5 stars
94
4 stars
7
3 stars1
2 stars
2
1 star
3
- SSSandra SanchezDec 31, 20255.0I had the pleasure of working with “Dawn” who offered exemplary customer service and with patience and politeness throughout my visit. She was exceptionally helpful. Additionally the rest of the staff was impressive as well even during the busy holiday season. Thank you Dawn !- Sandra Sanchez
- JSJoy SearsDec 30, 20255.0I had an excellent experience with Rita. She gave me time to explore what I may like and then found me a pair of glasses that hit my face shape well and was well within my budget.
- ASAmanda StrausserDec 22, 20255.0We had an amazing experience at Lenscrafters in Riverdale. We went for routine eye exams and contact fittings and were impressed with our experience from start to finish. They have all of the best technology (say goodbye to dilation and hello Nikon scanner) and are super professionals. Dr. Wang is incredible and did a thorough exam. We also did not intend on purchasing glasses (I was a Warby customer for 8 years or more), but Dawn, the front manager, is absolutely amazing. She ensured we got the best price for our exam, glasses, and contacts by meticulously going through our insurance options. She helped us find the best glasses for our situation - I have a high prescription and needed Dawn's extra expertise. I feel like Dawn is part of the family. If you want a personalized, professional, caring experience look no further than Lenscrafters in Riverdale!
- DKDiane KulczyckiDec 17, 20255.0Great experience! Check in fast and easy, no wait. The tech was professional and friendly. Loved the doctor, through exam,explained everything, professional and easy to talk to and listened to me A+ all around, even purchasing eye glasses was quick and easy no hard sell not stressful at all. Highly recommend.
- CJColby JenningsDec 6, 20252.0I went here as a new patient for an exam and to get new contacts. Unfortunately, upon arrival, Miss Nikki in the back who checked me in was not friendly. She was extremely dismissive, gave no positive or glimmer of customer service. Moreover, she was extremely rude to me during the technician portion of the glaucoma testing portion and asking me questions I was not sure of the answer (e.g. brand and type of contacts as well as my prescription). When I said what I thought I had, she said “so you don’t know?” In an extremely dismissive and rude way. Following that interaction I was told that I could not decline the retina scan which was “required” for my exam or that I’d have to come back and get my eyes dilated because it takes too long to do. This tactic was used to coerce me into paying a copay that she said was $39.99 but is actually $29 per my insurance which she would have known if she looked it up or asked me beforehand. I told her that I typically decline and she told me the doctor wouldn’t see me. I’ve never heard of this before and it was not disclosed prior to my appointment or in the legal disclosures on LensCrafters website. I spoke with Dr. Kang and she was very nice, handled the situation with me and then said she would waive the fee. It did not end there. After my exam, I was taken to the front to check out and requested to use my insurance for the contact benefit. The man told me they only had 12 packs and I said okay, one for each eye. He went to bill me and had put in 24 packs which made my perceived price go from $47 out of pocket to $204. I called this out and he said they didn’t have the 12 pack and tried to check me out. I showed him they were in stock on their website to order and he “checked again” and found them. We went to the register and all of a sudden my price included the retinal scan that was waived. I caught it, he scoffed at me and then made a fuss on his own with the other tech and removed it. I feel as though they are using tactics that if someone was not confident enough to call it out or was none the wiser would just pay and move on, thus increasing the profits within the store. I have never experienced something like this from an eye doctors office or even the storefront. I’m appreciative of Dr. Kang but the folks working there need some serious guidance and coaching from corporate.
Frequently Asked Questions About Doctors of Optometry - The Station At Riverdale Park
What are the operating hours of Doctors of Optometry - The Station At Riverdale Park?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 12:00 PM to 4:00 PM.
Where is Doctors of Optometry - The Station At Riverdale Park located?
It is located at 4530 Van Buren Street, Space 4C.1, Riverdale, MD 20737, inside The Station At Riverdale Park.
How can I schedule an eye exam at Doctors of Optometry - The Station At Riverdale Park?
You can schedule an eye exam by calling +1 301-559-1110 or by using the online scheduling link provided on their website.
What payment options are accepted at Doctors of Optometry - The Station At Riverdale Park?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What services does Doctors of Optometry - The Station At Riverdale Park offer?
They provide professional eye care including diagnosis, treatment, and detection of eye conditions to ensure clear vision and eye health.
What languages are spoken at Doctors of Optometry - The Station At Riverdale Park?
The staff primarily speaks English.
Are there any nearby places where I can eat before or after my eye appointment?
Yes, within The Station At Riverdale Park area you can find The Habit Burger Grill, Call Your Mother Lil’ Deli, Starbucks, District Taco, and MOD Pizza for various dining options.
What nearby transportation options are available for visiting Doctors of Optometry - The Station At Riverdale Park?
Riverdale Park Station is nearby, providing convenient access if you are using public transportation to visit the eye care center.
Are there fitness or wellness centers near Doctors of Optometry - The Station At Riverdale Park?
Yes, nearby facilities include Gold’s Gym – Riverdale Park and Club Pilates, ideal for combining your health and wellness routines with your visit.
Can I find other healthcare services near Doctors of Optometry - The Station At Riverdale Park?
Yes, nearby healthcare providers include Riverdale Park Pediatric Dentistry and College Park Physical Therapy and Hand Rehabilitation for other medical needs.