LensCrafters

4.8
701 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
8036 Ritchie Highway, Pasadena, MD
21122, United States

Hours

Reviews

4.8
701 reviews
5 stars
648
4 stars
20
3 stars
5
2 stars
8
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Quinci, Charles, and Jeff, received high praise for their helpfulness, friendliness, and professionalism.

Doctor Experience

Customers appreciated the thoroughness and approachability of the eye doctors, particularly Dr. Shastri and Dr. Tang.

Quick Service

Many reviews highlighted the fast and efficient service, with quick repairs and minimal wait times.

Store Environment

The store was frequently described as clean and welcoming, contributing to a positive customer experience.

Product Selection

While many customers were satisfied with the service, some noted a limited selection of frames, particularly in lower price ranges.
  • DM
    Daniel Mitchell
    Nov 15, 2025
    5.0
    Excellent sales staff excellent doctor and excellent service would recommend 10 out of 10
  • SH
    Shawn Hawkins
    Nov 11, 2025
    5.0
    Ann has great customer service and also Cody. I would send friends & family to them.
  • KN
    Kimberly Nutter
    Nov 10, 2025
    2.0
    Just go somewhere else! Machine used to measure your vision was clearly (pun intended) not working properly. Extremely bright lights that were flashing all over the place. I refused to use the machine even though the tech said that she could assure me that the machine was in proper working order. I am giving two stars because the the vision care I received from the opt. was excellent. One month later a call was still not received so when I called I was told "they just came in today". I am very disappointed as I have been using this site for several years.
  • MM
    McKenzie Miller
    Nov 10, 2025
    5.0
    Dr. Tang is fantastic and everyone at the office was so nice!
  • CH
    Chestina Holt
    Nov 2, 2025
    5.0
    Charles saved my life ...and others on the road. He was extremely professional and quick. Definitely recommend for all your glasses needs.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.