Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
National Seating & Mobility
11438 Cronridge Dr., Owings Mills, MD
21117, United States
Hours
Reviews
3.5
18 reviews
5 stars
10
4 stars
1
3 stars
1
2 stars0
1 star
6
- RSRick SlaughterAug 27, 20251.0I called and told NSM I was paying cash for casters and bolts for my chair. Simple huh? Not at all. They ordered the casters, but not the bolts. Then they said call back, ask for remote, and they can order the bolts. I called, left my number, and they NEVER CALLED ME BACK. What theHELL is wrong with this company? They do not listen, and don't know the meaning of customer service. I used to be in this line of work....how hard it is to call wc customer service, give them my serial number, and order the parts??? SERIOUSLY??? Come on guys.....u know this is not right
- ALAliza LevineAug 7, 20255.0Prompt, really knowledgeable, kind, helpful, and willing to answer questions!
- TOTom OstryeJun 6, 20251.0I had new wheels installed on my chair. a few days later, as I was getting my dog back home after a walk, one of the wheels fell off. The tech forgot a bolt. Fortunately, my dad was able to get the right kind of bolt and washers at the hardware store and fix the wheel. But that's just lame. I hope that doesn't happen ever to anyone else.
- KLKevin LinderSep 4, 20241.0This is the worse customer service ever you can’t even get through to speak to someone the are always busy I called as soon as they open and get a recording sorry someone will be with you and then they ask you to leave a voicemail and someone will get back to you before close of business that never happens I’ve been calling since Friday August 30 to September 4 and no one has called me back as of today how can a company be that busy they are terrible I wouldn’t recommend this company to anyone poor service awful
- LSLola ScottApr 26, 20231.0There has been a big change to how this company was originally ran. I never had the issues that I’m having now. There are huge wait times when calling. Finally get through and they schedule for a tech to come look at my chair April 6th and no one ever showed!!!!! No call no show and I stayed home and waited all day. It’s now April 26th and I don’t have any answers. This isn’t my first time being extra frustrated with this place. There isn’t any organization. People in wheelchairs already go through so much, I would think you would like to make your process as easy and stress free as possible. I have to chase people down to get services. I’m drained, tired and fed up.
Frequently Asked Questions About National Seating & Mobility
What types of mobility solutions does National Seating & Mobility provide?
National Seating & Mobility builds one-of-a-kind mobility solutions designed to be comfortable, safe, and tailored to each client, focusing on independence and self-reliance.
Where is National Seating & Mobility located in Owings Mills?
They are located at 11438 Cronridge Dr., Suite X, Owings Mills, MD 21117, USA.
What are the business hours of National Seating & Mobility in Owings Mills?
They are open Monday through Friday from 8:00 AM to 4:30 PM and closed on weekends and major holidays.
What services does National Seating & Mobility offer?
They offer remote evaluations as well as service and repair for mobility equipment.
Is National Seating & Mobility accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrances and parking, and offers in-store shopping.
How can I contact National Seating & Mobility by phone or email?
You can reach them by phone at +1 301-736-7028 or email at annapolis@nsm-seating.com.
Does National Seating & Mobility provide support to healthcare professionals?
Yes, they provide flexible, highly professional clinical support to physicians and therapists.
What nearby places can I visit around National Seating & Mobility in Owings Mills?
Nearby you can find Winners Chapel International Baltimore, Lee's Ice Cream, and RTS Kitchen and more, among others.
Are there local dining options near National Seating & Mobility for visitors?
Yes, visitors can enjoy ice cream at Lee's Ice Cream, a nearby ice cream shop.
How can nearby religious organizations assist customers visiting National Seating & Mobility?
Nearby churches like Winners Chapel International Baltimore and Iglesia De Dios Hispana may provide spiritual support and community resources for clients and families.