Brand Certified
LensCrafters
4.3(272 reviews)
Certified by LensCrafters • Mar 15, 2026
Business Details
9912 Reisterstown Rd, Owings Mill, MD
21117, United States
Certified by LensCrafters • Mar 15, 2026
(410) 363-7063
Certified by LensCrafters • Mar 15, 2026
https://local.lenscrafters.com/md/owings-mill/9912-reisterstown-rd.html
Certified by LensCrafters • Mar 15, 2026
About
Certified by LensCrafters • Mar 15, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 15, 2026
Hours
Certified by LensCrafters • Mar 15, 2026
Reviews
4.3
272 reviews
5 stars
216
4 stars
11
3 stars2
2 stars
9
1 star
34
- QUQueen UrsMar 2, 20265.0Very pleasant experience
- SSSam SingletaryFeb 9, 20261.0The Owings Mills location has poor customer service. The receptionist, Stephanie, was unfriendly, and the eye doctor, Steve Klein, rushed through my exam and did not listen to my concerns. As a result, I received an incorrect prescription for my glasses. Bobbi was the only friendly staff member and was knowledgeable about glasses. Overall, I am dissatisfied with this location and will not return after my glasses are fixed correctly.
- TFTawanda FordJan 16, 20261.0Why does it take 2 days for a call back per your answering message??? Been calling for w days and no one has answered the phone. Service was great during my exam and eyeglass session appointment. I just need to get my glasses. This review is just for the reaching out and inability to ask a simple question
- YWyvette washingtonJan 11, 20261.0I went to Lens Crafters in Owings Mills today for an eye exam only I informed the woman that registered me and the doctor that I would be leaving with my prescription to purchase my glasses elsewhere they said ok no problem well when I came home to purchase my glasses online I discovered that they failed to include my pupillary distance on my prescription so I called them to make them aware that they omitted that part of my prescription and I was told well because I wasn’t purchasing my glasses through them so they didn’t complete that part of my exam I’m like are you kidding me right now why wasn’t I informed of that at the beginning so I could make a decision as to whether or not I wanted to proceed with my visit I feel their practices are definitely deceptive and I will be calling my insurance company to dispute the charges I am beyond livid with them
- DDDhmirJan 11, 20261.0I purchased frames at this LensCrafters location on Dec 19,2025. I was told the frames could only be delivered to the store and they would be delivered in 10 days. I called on Jan 5th to get an update as the 10 days had already passed. I was then told they should arrive on Jan 10. I called about 4 times yesterday, Jan 10th, to get an update and twice today, Jan 11th and have not been able to get through to speak with anyone. This store has a terrible customer service experience. They are inefficient in the store, I’ve been in the store twice and have waited for unnecessarily long times each time because either they’re understaffed or staff aren’t cross trained so there’s one person busy helping everyone while one person just sits there doing absolutely nothing. Ruined my experience with LensCrafters and I will never order frames from one again!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Owings Mill offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
Available brands include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and many others.
Do you accept vision insurance at LensCrafters?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the operating hours for LensCrafters in Owings Mill?
The store is open Monday through Friday from 9:00 AM to 6:30 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online via the LensCrafters scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0143&storeId=10851
Does LensCrafters offer in-store pickup?
Yes, in-store pickup is available for your convenience.
What payment options does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there wheelchair accessible entrances at LensCrafters?
Yes, LensCrafters has wheelchair accessible entrances for all customers.
What nearby places can help me when visiting LensCrafters?
Nearby places include First Financial Federal Credit Union for banking needs, Starbucks for coffee before or after your visit, and The UPS Store for shipping or courier services.
Can I combine a visit to LensCrafters with nearby leisure or dining options?
Yes, you can enjoy nearby dining options like Vito's Pizza, Dave's Hot Chicken, or Baskin-Robbins for ice cream to complement your visit.
What nearby stores offer complementary services to LensCrafters?
Nearby complementary services include GNC Live Well for vitamins and supplements, SalonCentric for beauty products, and Race Pace Bicycles for active lifestyle gear.
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