Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
266 reviews
5 stars
213
4 stars
11
3 stars2
2 stars
9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and professional, with several specific mentions of individual employees who provided exceptional service.
Product Quality
There were mixed reviews regarding the quality of products, with some customers expressing dissatisfaction with their glasses and lenses, while others were pleased with their purchases.
Appointment Experience
Several reviews highlighted issues with appointment management, including long wait times and confusion regarding insurance coverage.
Store Environment
Customers frequently noted the cleanliness and welcoming atmosphere of the store, contributing to a positive shopping experience.
Staff Knowledge
The staff was often described as knowledgeable about products and insurance, although there were instances of confusion regarding specific policies.
- RHRobert HughesJan 4, 20265.0Very Professional , Friendly & very helpful on correct fit for eye glasses and other services. Great Customer service !!!
- MGMike GoldJan 2, 20265.0The customer service was very helpful, knowledgeable, pleasant and very uplifting…
- CAclement ADEBAYODec 17, 20255.0It was satisfying
- 666078BrandonNov 13, 20251.0I believe I have been defrauded. I paid for lenses that are clearly not genuine. The AR coating is horrible and I can’t focus, I believe they are cut wrong as well.
- RKRyan KlomanOct 20, 20255.0Great service and very knowledgeable staff.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Owings Mill offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
Available brands include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and many others.
Do you accept vision insurance at LensCrafters?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the operating hours for LensCrafters in Owings Mill?
The store is open Monday through Friday from 9:00 AM to 6:30 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online via the LensCrafters scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0143&storeId=10851
Does LensCrafters offer in-store pickup?
Yes, in-store pickup is available for your convenience.
What payment options does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there wheelchair accessible entrances at LensCrafters?
Yes, LensCrafters has wheelchair accessible entrances for all customers.
What nearby places can help me when visiting LensCrafters?
Nearby places include First Financial Federal Credit Union for banking needs, Starbucks for coffee before or after your visit, and The UPS Store for shipping or courier services.
Can I combine a visit to LensCrafters with nearby leisure or dining options?
Yes, you can enjoy nearby dining options like Vito's Pizza, Dave's Hot Chicken, or Baskin-Robbins for ice cream to complement your visit.
What nearby stores offer complementary services to LensCrafters?
Nearby complementary services include GNC Live Well for vitamins and supplements, SalonCentric for beauty products, and Race Pace Bicycles for active lifestyle gear.