Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Pike & Rose
11811 Grand Park Ave., North Bethesda, MD
20852, United States
Hours
Reviews
4.6
204 reviews
5 stars
177
4 stars
6
3 stars2
2 stars
6
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, contributing to a positive shopping experience.
Eye Exams
Many customers appreciated the convenience of on-site eye exams and the professionalism of the optometrists.
Product Selection
The store offers a wide variety of stylish frames at reasonable prices, which customers find appealing.
Efficiency
Customers noted quick service and efficient processes for ordering glasses and handling appointments.
Mixed Experiences
While many reviews are positive, some customers reported issues with scheduling and dissatisfaction with the handling of prescriptions.
- EEerin4 days ago1.0Jason and the dr (Adriana Esten) turned me away because I was 3minutes late for my appointment. Jason called while I was parking, so he knew I was there. I literally ran from the parking lot, but the dr (Adriana Esten) told him that she wouldn't give me a contact lens exam and glasses exam because I was "past the grace period". Jason refused to accommodate or even let me speak with her. I had taken a full day off work for the appointment, which I booked months in advance. horrible customer service. ridiculous lack of business acumen. They lost another customer. No wonder their BBB rating is an F!
- EHerin healy4 days ago1.0They canceled my appointment when I arrived because I was 3 minutes late (traffic and parking were awful as usual). They wouldn’t be accommodating or flexible at all. I had taken a full day off work (I’m a federal employee who is not allowed to telework and has to go into the office in DC everyday) for the appointment and had to make the appointment months in advance. It was insanely rude to waste my time like this. Their glasses are also cheap and don’t fit comfortably. It’s a nightmare to deal with their corporate bureaucracy. Never again!
- CBCheryl BrownJan 3, 20265.0love their commitment to provide glasses to others who need them/cannot afford. have bought all my prescription glasses from W/P for over a decade due to this. great selection of frames
- DPDeAndra PowellDec 30, 20255.0Great experience here. I had a personal issue with my glasses (not from Warby), and they were nice enough to fix it. Moving forward, I will do my exams here and purchase glasses from here. Their selection is quite nice.
- DFDeidre FisherDec 28, 20255.0I love shopping at Warby Parker, I love the style and the ease of buying from them. Most of all, I love feeling like a person, not a sale- I know I am buying something, however the staff make it so comfortable.
Frequently Asked Questions About Warby Parker Pike & Rose
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What types of eyewear does Warby Parker Pike & Rose offer?
They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams.
Do I need to bring my prescription when shopping for glasses?
If you plan to purchase prescription frames or contacts, it's helpful to bring a digital or physical copy of your current prescription.
Does Warby Parker accept vision insurance at this location?
Yes, they are in-network with several major insurance carriers and make it easy to use out-of-network benefits, although coverage may vary by location or plan.
Can I get my glasses adjusted at Warby Parker Pike & Rose?
Yes, the store offers optical measurements and frame adjustments, with complimentary adjustments for life on all Warby Parker frames.
What is Warby Parker's return and exchange policy?
They have a 30-day hassle-free return or exchange policy for eyewear and accessories, and accept contact lens returns within 30 days if unopened.
What are the store hours for Warby Parker Pike & Rose?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Is Warby Parker Pike & Rose wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Are appointments required for eye exams at Warby Parker Pike & Rose?
Yes, appointments are required for eye exams and can be booked online through their appointment system.
What nearby dining options are available around Warby Parker Pike & Rose?
Nearby restaurants include Call Your Mother Deli, South Block (health food and smoothie bar), Summer House Santa Monica (American cuisine), and Stella Barra Pizzeria & Wine Bar.
Which nearby places can I visit for a casual meal before or after shopping at Warby Parker?
You might enjoy visiting South Block for healthy smoothies and cafe fare or Call Your Mother Deli for delicious bagels and sandwiches.
Are there any financial or professional services near Warby Parker Pike & Rose?
Yes, nearby you can find Merrill Lynch Wealth Management, TIAA for financial advising, and several real estate agencies like Jonathan Harris NextHome Envision.