After my annual physical my doctor re-wrote all my heart meds. Though I've had problems with this pharmacy before, since it is a preferred pharmacy by my insurance I went again. 1) I waited 3 hours for them to fill the Rx's but figured they were busy. 2) When the Rx's were filled I figured I better check before I leave and found 1 very important med was not filled. I asked why and was told insurance did not authorize it. I asked what I should do and they said 'nothing, go home'. At home I called my insurance and they said the Rx is in their formulary and there is no reason why they'd not authorize it. They have for years in the past.
In other words, this pharmacy decided on their own to not fill that life-saving med. They should be investigated. I have asked the insurance company to reconsider keeping them as a preferred pharmacy. In the meantime I am checking into the legalities of holding Giant responsible should I have a stroke or worse.
JS
Joe Score
Jan 12, 2023
1.0
The head pharmacist Joan I believe is her name doesn’t have the right to tell me to my face that she doesn’t feel comfortable giving me MY medication that MY DOCTOR AND I agreed on for my condition. I Tried to pick up my medication and she told me she personally doesn’t like this type of medication and she wouldn’t give it to me even though It was ready to go so Thank you a lot for not letting me sleep for almost 3days. It was he11. So I talked to my doctor and we switched it to a different pharmacy and they were so nice and I had no problems getting it. I can finally get a good nights rest. Who has the audacity to refuse someone medication because they personally don’t like it? Get out of my business
CT
Capt'n Tyed
Dec 14, 2022
1.0
Dont even bother. They cant even fill prescriptions for people they have been filling them for years due to supply chain warehouse issues. Tech at this store, Joshua said when asked, so If you need insulin and Giant cant get it from the warehouses you just die?, he said yes.
What are the operating hours of Giant Pharmacy in Lusby, MD?
Giant Pharmacy in Lusby is open from 9:00 AM to 9:00 PM Monday through Friday, 9:00 AM to 6:00 PM on Saturday, and 10:00 AM to 5:00 PM on Sunday.
Does Giant Pharmacy offer pickup and delivery services?
Yes, Giant Pharmacy offers both in-store pickup and delivery services for your convenience.
Where is Giant Pharmacy located?
Giant Pharmacy is located at 11740 Rousby Hall Road, Lusby, MD 20657, USA.
What are the holiday hours for Giant Pharmacy during the end of the year?
On November 27, Giant Pharmacy is open from 9:00 AM to 1:00 PM; December 24 from 9:00 AM to 7:00 PM; closed on December 25; December 31 from 9:00 AM to 6:00 PM; and January 1 from 9:00 AM to 5:00 PM.
How can I contact Giant Pharmacy by phone or fax?
You can call Giant Pharmacy at +1 410-394-2170 or send a fax to +1 844-411-6318.
Is there a Giant Food supermarket near Giant Pharmacy?
Yes, there is a Giant Food supermarket nearby that also has a pharmacy, making it convenient to shop for groceries and pharmacy needs in one trip.
Are there any ATM services near Giant Pharmacy?
Yes, nearby ATM services include First National Bank ATM, Coinstar, LibertyX Bitcoin ATM, The Exchange Network, and Shore United Bank ATM, which can be useful for withdrawing cash before or after your pharmacy visit.
Where can I get coffee or a quick snack near Giant Pharmacy?
You can visit Starbucks and Donut Connection close to Giant Pharmacy for coffee, snacks, or a quick break during your errands.
Are there services for money transfers or shipping near Giant Pharmacy?
Yes, Western Union money transfer services and a UPS Access Point location for shipping are nearby, providing easy access to financial and courier services.
What beauty and personal care services are close to Giant Pharmacy?
Near Giant Pharmacy, you can find Great Clips for haircuts and hair care, and Avalon Nail & Day Spa LLC for nail salon and spa services.