UM Charles Regional Medical Center

2.1
503 reviews

About

Hospital
UM CRMC is a 98-bed medical center, with 373 medical staff delivering compassionate, award-winning care. One of the largest employers in Charles County, the medical center continues to grow and expand to meet the needs of the increasing population and serve the community's needs with distinction.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

UM Charles Regional Medical Center
5 Garrett Ave, La Plata, MD
20646, United States

Hours

Reviews

2.1
503 reviews
5 stars
111
4 stars
18
3 stars
17
2 stars
26
1 star
331

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many reviews highlighted a lack of empathy and professionalism among the staff, with reports of rude behavior and dismissive attitudes towards patients.

Wait Times

Numerous customers expressed frustration over excessively long wait times in the emergency room, with some waiting over six hours without being seen.

Quality of Care

Patients reported inadequate examinations and misdiagnoses, with some feeling their medical concerns were not taken seriously.

Communication Issues

There were complaints about poor communication from staff regarding patient care and treatment plans, leading to confusion and dissatisfaction.

Positive Experiences

Despite the negative feedback, some reviews mentioned positive experiences with specific nurses and doctors who provided compassionate care.
  • TA
    Tori Arte
    3 days ago
    1.0
    The worst emergency room visit of my life. Extremely disappointed
  • SK
    Shawn King
    Jan 9, 2026
    1.0
    The worst hospital in the world if you ask me !!! They will have you waiting all day just because they lazy they need to shut this hospital down ASAP
  • DB
    Dylan Berrong
    Jan 5, 2026
    1.0
    Came in complaining of chest pain and vomiting they left me in the waiting room for 4hours despite how serious chest pain is. Somehow in 5 years they became an even worse hospital
  • DB
    D'Mari Bibbs-Walker
    Jan 2, 2026
    5.0
    Dr. ANIEDOBE QUEEN ELIZABETH WARREN MIKE ERLINDO NADINE THANK YOU ALL FOR THE GREAT CARE WITH A SMILE.
  • PW
    Patrice Wheeler
    Dec 31, 2025
    1.0
    Rude and unprofessional staff, I spoke with the on duty RN but I really didn’t feel heard, it’s unfortunate because as a Charles County resident im ashamed that anyone would have to experience what we did this evening !!!

Frequently Asked Questions About UM Charles Regional Medical Center

What is UM Charles Regional Medical Center and what services does it offer?

UM Charles Regional Medical Center is a 98-bed medical center staffed by 373 medical professionals, providing compassionate and award-winning care to the community.

Where is UM Charles Regional Medical Center located?

It is located at 5 Garrett Ave, La Plata, MD 20646, United States.