UM CRMC is a 98-bed medical center, with 373 medical staff delivering compassionate, award-winning care. One of the largest employers in Charles County, the medical center continues to grow and expand to meet the needs of the increasing population and serve the community's needs with distinction.
Many reviews highlighted a lack of empathy and professionalism among the staff, with reports of rude behavior and dismissive attitudes towards patients.
Wait Times
Numerous customers expressed frustration over excessively long wait times in the emergency room, with some waiting over six hours without being seen.
Quality of Care
Patients reported inadequate examinations and misdiagnoses, with some feeling their medical concerns were not taken seriously.
Communication Issues
There were complaints about poor communication from staff regarding patient care and treatment plans, leading to confusion and dissatisfaction.
Positive Experiences
Despite the negative feedback, some reviews mentioned positive experiences with specific nurses and doctors who provided compassionate care.
TA
Tori Arte
3 days ago
1.0
The worst emergency room visit of my life. Extremely disappointed
SK
Shawn King
Jan 9, 2026
1.0
The worst hospital in the world if you ask me !!! They will have you waiting all day just because they lazy they need to shut this hospital down ASAP
DB
Dylan Berrong
Jan 5, 2026
1.0
Came in complaining of chest pain and vomiting they left me in the waiting room for 4hours despite how serious chest pain is. Somehow in 5 years they became an even worse hospital
DB
D'Mari Bibbs-Walker
Jan 2, 2026
5.0
Dr. ANIEDOBE
QUEEN ELIZABETH
WARREN
MIKE
ERLINDO
NADINE
THANK YOU ALL FOR THE GREAT CARE WITH A SMILE.
PW
Patrice Wheeler
Dec 31, 2025
1.0
Rude and unprofessional staff, I spoke with the on duty RN but I really didn’t feel heard, it’s unfortunate because as a Charles County resident im ashamed that anyone would have to experience what we did this evening !!!
Frequently Asked Questions About UM Charles Regional Medical Center
What is UM Charles Regional Medical Center and what services does it offer?
UM Charles Regional Medical Center is a 98-bed medical center staffed by 373 medical professionals, providing compassionate and award-winning care to the community.
Where is UM Charles Regional Medical Center located?
It is located at 5 Garrett Ave, La Plata, MD 20646, United States.
What are the operating hours of UM Charles Regional Medical Center?
The medical center operates 24 hours a day, 7 days a week, with continuous service from Monday through Sunday.
Is UM Charles Regional Medical Center accessible for people with disabilities?
Yes, the medical center has wheelchair accessible entrances, parking, seating, and restrooms.
Does UM Charles Regional Medical Center support LGBTQ and transgender individuals?
Yes, the center is welcoming to LGBTQ individuals and is recognized as a transgender safe space.
How can I contact UM Charles Regional Medical Center?
You can reach the medical center by calling +1 301-609-4000.
What nearby medical facilities are close to UM Charles Regional Medical Center?
Nearby medical facilities include the University of Maryland Charles Regional Center for Wound Healing and the Emergency Room at UM Charles Regional Medical Center, offering specialized care options.
Are there any banking services near UM Charles Regional Medical Center?
Yes, there is a Bank of America Financial Center and a Bank of America ATM nearby, which can be convenient for visitors needing financial services.
What local conveniences are near UM Charles Regional Medical Center for visitors?
Visitors can find convenient stores like 7-Eleven and Charles Street C-Store, as well as a Shell gas station close by for refreshments or fuel.
Are there any community services near UM Charles Regional Medical Center?
The Charles County Public Library is nearby, offering community and public services for residents and visitors in the area.