At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Customers frequently reported poor communication regarding gym closures, with many expressing frustration over lack of updates and inaccurate information on the website.
Cleanliness
The gym is generally praised for its cleanliness, with many reviews highlighting well-maintained facilities and equipment.
Staff Performance
Staff members are often described as friendly and helpful, contributing positively to the overall gym experience.
Equipment Availability
While many appreciate the variety of equipment, some customers noted issues with overcrowding and limited availability during peak hours.
Membership Cancellation Problems
Several reviews mentioned difficulties in canceling memberships, with customers feeling frustrated by the process and ongoing charges.
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Certified February 08, 2026Yext Knowledge Graph
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