Numerous reviews highlighted excessively long wait times, often exceeding 6-12 hours, leading to frustration among patients.
Staff Attitude
Feedback indicated a mix of staff attitudes, with some being kind and attentive while others were reported as rude or dismissive.
Cleanliness Issues
Several customers noted that the hospital, particularly the ER, was dirty and poorly maintained, contributing to a negative experience.
Quality of Care
While some patients received good care from doctors and nurses, many expressed dissatisfaction with the overall treatment and lack of thoroughness in addressing their medical issues.
PY
Peter Yiengst
Jan 4, 2026
1.0
I was taken there by Ambulance after a collapse while standing in my kitchen because the Hospital Annapolis was full. I waited many hours in the waiting ER waiting room! I was taken into a hall in the ER on a stretcher which hurt my back. I was in that stretcher in the hall with no assigned nurse or tech for 12 hours. I contacted someone in managemen t and finally was transferred to a room but was in agony because the stretcher 12 hours.because of a recent back surgery. The doctors did a lot of tests and other scans a saw my issues.
I was treated with Meds many ways but my back was in pain and was unable move because of the nightmare memory foam mattress! I was transfered to an air mattress which padded with felt type padding which was the worst ever. I might need another back surgery because of their awful sleep quarters!
EL
Eco Living
Jan 4, 2026
1.0
Held me and my daughter hostage and called five security guards on us. Would never recommend and I will be filing a report with any and everyone I can think of.
ES
Erica Spates
Dec 30, 2025
1.0
Although the staff was nice, I spent 13 hrs there. It took them 9 hrs to provide me with meds to relieve my level 10 pain. The absolute worst feeling in the world
KK
Kirkus
Dec 17, 2025
1.0
9 hours, 4 of which with a very uncomfortable IV in. Was given medication I didn't even need. Most of the staff was friendly except one nasty nurse. The nasty nurse was just trying to get rid of me as fast as possible even before I had a scheduled procedure done. NEVER talked to or was seen by an actually doctor, just a NP. I've always hated ERs and this is the reason why.
BG
BonniePlayz Gamez
Dec 4, 2025
5.0
This review is actually for the outpatient clinic at 255 Hospital Dr . The lady at the welcome desk , Lisa , was so helpful, friendly and accommodating . I had to wait over an hour for my ride to come and she kept me comfortable and kept checking on me . Thank you Ms. Lisa !!!! Signed , Lena Breland
Frequently Asked Questions About UM Baltimore Washington Medical Center Emergency Room
What are the operating hours of UM Baltimore Washington Medical Center Emergency Room?
The emergency room is open 24 hours a day, 7 days a week.
Where is UM Baltimore Washington Medical Center Emergency Room located?
It is located at 301 Hospital Dr, Glen Burnie, MD 21061, USA.
How can I contact UM Baltimore Washington Medical Center Emergency Room?
You can reach them by phone at +1 410-787-4565.
Does UM Baltimore Washington Medical Center Emergency Room have wheelchair accessible entrances and parking?
Yes, the emergency room has wheelchair accessible entrance and parking available.
What kind of medical services does UM Baltimore Washington Medical Center Emergency Room provide?
It provides emergency room services to the local community at UM Baltimore Washington Medical Center.
Is the emergency room at UM Baltimore Washington Medical Center currently open?
Yes, the emergency room is currently open and operating 24/7.
What are some nearby healthcare providers around UM Baltimore Washington Medical Center Emergency Room?
Nearby healthcare providers include Bethel Sine M.D. | Kaiser Permanente, Adamu D Ayene, M.D. | Kaiser Permanente, and Yared M Medhane M.D. | Kaiser Permanente.
Are there specialized medical centers near the emergency room at UM Baltimore Washington Medical Center?
Yes, nearby specialized centers include The Tate Cancer Center, UM Baltimore Washington Medical Center Rehabilitation Services, and the Wound Healing Center at UM BWMC.
How can patients combine their visit to the emergency room with other healthcare services nearby?
Patients can access various nearby services such as laboratory testing at UM Baltimore Washington Medical Center Laboratory and prenatal care at Pascal Women's Center, facilitating comprehensive care in one area.
Where can I find more information online about the UM Baltimore Washington Medical Center Emergency Room?
More information can be found on their website at https://www.umms.org/bwmc/locations/emergency-room.