Staff Quality
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Cleanliness
While some reviews noted cleanliness, others pointed out issues with dirty bathrooms, a poorly maintained pool, and inadequate cleaning in shared spaces.
Equipment and Facilities
Customers appreciated the variety of equipment and amenities, but some expressed concerns about broken machines and the need for more equipment, particularly during peak hours.
Membership Issues
Several reviews mentioned difficulties with membership cancellations and unexpected charges, leading to frustration among customers.
Atmosphere
The gym is generally described as welcoming and friendly, with a supportive community, although some noted issues with gym etiquette among members.