Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.4
935 reviews
5 stars
663
4 stars
137
3 stars
34
2 stars
29
1 star
72
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the friendly and helpful staff, noting their positive interactions and welcoming demeanor.
Cleanliness
The gym is frequently described as clean, with specific mentions of well-maintained locker rooms and equipment.
Overcrowding
Numerous reviews highlighted issues with overcrowding, especially during peak hours, leading to long waits for equipment.
Equipment Availability
While some customers appreciated the variety of equipment, others noted limitations such as the absence of barbells and overcrowded spaces.
Customer Service Issues
Several reviews mentioned poor customer service experiences, including rude staff interactions and difficulties with membership cancellations.
- ABA B6 days ago1.0The amount per month might be eye catching but they make it real hard on you when you cancel the membership and still charge your card fees months after you cancel - be aware and might need to call bank to cancel them from charging like I did it’s annoying and unwanted -
- MMMikeNov 7, 20251.0Three things to keep in mind: - Do not go to this gym expecting to get a quick workout in, at any time it is even moderately busy. Some members will sit and use a machine as their own personal texting station in-between their multiple sets. You will not be able to access those machines quickly. This concern was brought to management's attention. However, management's philosophy is that they want working out to be available to everyone, and this issue has not been addressed in any manner. - When you join this facility, make sure to read the fine print on your initial contract. I was a member for over two years. When l needed to cancel, l was still charged the $49 annual fee for the upcoming year even though l was no longer a member, because of a specific set of cancellation guidelines listed in the small print that l did not follow exactly. - Don't bother to fill out any of the 'how are we doing' surveys that PF sends out while you are a member. When you are helpful and give constructive input as to how this facility could improve, l have never seen the management show an interest in acting on any of the quite reasonable suggestions. Hope this review helps others who are considering whether or not they should join. You will get what you pay for, and for me the lower monthly fee at this gym translated to lower overall satisfaction with my choice.
- MLMelissa LoganNov 4, 20255.0Naty, gave me an amazing customer service experience. She was very informative about the questions I had. She showed me step by step. This is great location to workout at.
- MCMatt CrawfordNov 2, 20255.0Huge gym
- LDLe Bazard Du djapapeOct 16, 20251.0Every time I met the young blonde in the locker room, she had racist attitudes towards me, she looked at me badly and spoke to me in a very, very aggressive tone. I noticed that she did it. differently when it comes to other races.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Gaithersburg, MD?
Planet Fitness in Gaithersburg, MD is open 24 hours a day, 7 days a week, with holiday hours varying on specific dates.
Where is Planet Fitness located in Gaithersburg?
Planet Fitness is located at 255 Muddy Branch Rd, Gaithersburg, MD 20878, USA.
What services does Planet Fitness offer at the Gaithersburg location?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, WiFi, Perks, Guest privileges, Tanning, Massage Chairs, Hydro Massage, Total Body Enhancement, Half Price Cooler Drinks, Personal Fitness Training, Premium Perks, Recovery Lounge, and Virtual Fitness Training.
How can I learn about pricing or memberships for Planet Fitness?
You can find membership pricing and details on their official page at https://www.planetfitness.com/gym-memberships or via their mobile app.
Is Planet Fitness a judgment-free gym?
Yes, Planet Fitness promotes a Judgement Free Zone® welcoming environment for everyone to build strength at their own pace.
Can I access Planet Fitness workouts via a mobile app?
Yes, you can download the Planet Fitness app on iOS or Android for workout plans and gym information.
Are there any nearby restaurants where I can eat before or after visiting Planet Fitness?
Yes, nearby restaurants include Il Porto (Italian), Herby Vegan (vegetarian burgers), Flo’s Taiwanese Restaurant (Chinese), Laredo Grill (Tex-Mex/American), and Eggmania - Indian Restaurant Bar & Tandoor.
What nearby places can help with errands when visiting Planet Fitness?
Nearby you can find Muddy Branch Cleaners and Muddy Branch Laundromat for laundry services, Family Dollar and Dollar and More for discount shopping, and Liberty Tax and MoneyGram for financial services.
Are there other fitness or wellness options near Planet Fitness in Gaithersburg?
Yes, SwimLabs Montgomery County offers swimming instruction and there are also spas like Royal Beauty Lounge LLC nearby for beauty and waxing services.
How can I contact Planet Fitness in Gaithersburg for more information?
You can call them at +1 301-337-7701 or visit their website at https://www.planetfitness.com/gyms/gaithersburg-md.