Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
227 reviews
5 stars
212
4 stars2
3 stars2
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual employees like Neil, Louie, and Heather for their exceptional service.
Expertise
Customers appreciate the knowledgeable staff who provide thorough explanations and guidance during the selection process, ensuring a positive experience.
Atmosphere
The store is described as clean, welcoming, and modern, contributing to a pleasant shopping experience.
Product Selection
There is a wide variety of frames and lenses available, with many customers expressing satisfaction with the selection and quality.
Mixed Experiences
While most feedback is positive, there are isolated complaints regarding unprofessional behavior from some staff members, particularly at the front desk.
- PFPeach Tree FlockNov 12, 20255.0Neil was so awesome and helpful!! Had a great experience!
- JSJ SNov 5, 20255.0Outstanding Customer Service, knowledge, Professional and attention to my Vision needs and advice!! Thank you Very Much JOBY and Phil !!!!
- MKMichael KierzkowskiOct 23, 20255.0Everyone was kind and welcoming to a new patient. The doctor was very patient in her explanation and consultation.
- PHPhil HahnOct 18, 20255.0My entire experience, from preparing for my appointment to the exam to purchasing my glasses, was exceptional. All of the staff I interacted with, but in particular Dr. Ly and Joby, were professional and instructive. When choosing my frames, Joby spent ample time helping me understand my options that met my clinical needs in my preferred price point, and I ended up making a purchase that exceeded the expectations I had prior to entering the store. I've been to many optical shops over the years, and while I've never had a bad experience, it nevertheless felt like just about any medical or retail experience. Visiting the LensCrafters at Rio today felt as if I were visiting a high-end boutique.
- SMSara MammanOct 5, 20255.0My partner and I had a fantastic experience at this LensCrafters and we particularly want to thank Neil for going above and beyond in his service. İ was replacing my lenses on my current frame and he was getting progressives for the first time. The process was intimidating, but Neil walked us through all the steps and helped us understand the options. As someone who needs contacts and glasses, this is now my new go to location for both.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Gaithersburg offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters?
LensCrafters features designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health and more. All prescriptions are welcome.
What are the store hours for LensCrafters at 26-B Grand Corner Avenue?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule your eye exam online through LensCrafters' scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0326&storeId=10851
What payment methods are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters have services for contact lens fittings?
Yes, LensCrafters offers contact lens fittings that include detailed eye measurements and evaluation; note there is an additional fee for this service.
Are there any nearby places to visit before or after visiting LensCrafters?
Yes, you can visit nearby places such as Starbucks for coffee, Bath & Body Works for beauty products, and Barnes & Noble bookstore for shopping and reading.
Is there parking available near LensCrafters in Gaithersburg?
Yes, parking is available at Washingtonian Center Garage II near LensCrafters, making it convenient for your visit.
Can I combine my visit to LensCrafters with other health-related services nearby?
Yes, nearby you will find Dr. Donna M. Glenn & Associates offering optometry services and CVS Pharmacy for medical supplies, which may complement your eyecare visit.