Great pharmacy and staff - Caring, thorough, and prompt service.
TB
tom bond
May 17, 2024
5.0
Efficient
CF
Christopher Fogle
Apr 18, 2023
5.0
We have been using this pharmacy for almost 20 years. They are always polite and answer any questions we have.
SR
Sharon Rose
Oct 25, 2021
1.0
The store is great, unfortunately the pharmacy is very unorganized and I've had to have my doctor call in to confirm a prescription that was already available in my account.
Recently, about a week or so ago. I wouldn't be able to tell you specifically because the pharmacy rep who answered would not answer my question. When I told her that one of my 2 prescriptions they claimed was unavailable the prior week she continued to repeat what would you like me to do and kept interrupting me trying to explain the situation. I went on to tell her that a couple days after I picked up just the 1 of 2 that I got an auto pharmacy call saying I had a prescription over due when I called in to ask the rep who answered said sorry it must have been a mistake.
I came in today to pick up a prescription that was prescribed the end of last week, but a few days after picking up the 1 of 2 prescriptions I needed. Needless to say I found myself picking up 2 of the same prescription. One from this month and one for the prior month that said it was filled on 10/10 but had been prescribed in September.
So my phone call was to ask why it wasn't given to me with my other prescription and their claim that I had no 2nd prescription available. Again what would you like me to do? I said I would like my prescriptions given to me in sync like the paper I signed said would be done for me and I have the same doctor writing the same 2 prescriptions at the same time each month.. and she said ok ok, and I said no I need to know this will actually be enforced and I'll have both of my prescriptions ready when I come in next month and she hung up on me..
I think I need to transfer to a new pharmacy. This has been an ongoing issue and their rookie reps keep making errors upon errors and it has only worsened.