Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
311 reviews
5 stars
280
4 stars
5
3 stars0
2 stars2
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of Irena, Nancy, and Dr. Crampton for their exceptional service.
Eye Exams
Customers reported thorough and informative eye exams, particularly highlighting Dr. Crampton's detailed approach and care.
Frame Selection
The store received positive feedback for its wide selection of frames and the staff's assistance in helping customers choose the right ones.
Wait Times
Some customers expressed frustration with long wait times during their visits, indicating a need for improved efficiency in the appointment process.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to appointment management and customer service issues.
- JAJanki AndhariyaDec 26, 20255.0We had overall very good experience with eye exam as well as frame/lense purchase. Special thanks to Irena who was patient and help me find the beautiful frames I loved a lot!!
- RFRachel FarrDec 20, 20255.0Amazing service. Dr.Crampton was a joy to work with and Irena fixed my glasses and got me fitted with new ones very quickly. I enjoyed my time here.
- DKDilip KumarDec 19, 20251.0I have booked a Demo session online with them at this location, it was strange that they didn't find the demo session in their systems. One of the front desk members asked me to wait and she informed their team member about the Demo session schedule and no one cared or bothered to attend, waited for 25 minutes and no one responded or at least had a courtesy to attend to the customer. Not good staff at all.
- JPJeanne PosnerDec 17, 20255.0Excellent support and knowledge from everyone at this location. Friendly customer interaction and wonderful explanation of all details from individual that was helping with frame selection and pricing. Would definitely recommend!!
- QLQuincy LawrenceDec 16, 20255.0Excellent Service. Gia was able to call back professionally and respectfully giving me an exact time for my eye appointment with Dr. Campton. She was also able to help me with recommendations from personal experiences. Having Irena and Marshall help guide me into a new pair of glasses that I should have in weeks. Thankful. Tony got me in the right mood after the new pair was on. Gave me style tips and made me aware of my 30 day warranty if anything is not in order with my new pair from Lens Crafters Frederick.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
You can find brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
What vision insurance plans does LensCrafters accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What payment options are available at LensCrafters?
Payments can be made using American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What are LensCrafters' store hours?
LensCrafters is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for your convenience.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule your eye exam online through LensCrafters' appointment scheduling link.
What makes LensCrafters at Westview Promenade convenient to visit?
Located in Westview Promenade, LensCrafters is near places like Bank of America ATM, Jerry's Subs & Pizza, and Comfort One Shoes, making it convenient for running multiple errands.
Are there other optometry-related businesses near LensCrafters?
Yes, nearby optometry-related businesses include Dr. Donna M. Glenn & Associates and Eye See You Optical, offering additional eye care options in the area.
What nearby dining options are available when visiting LensCrafters?
You can find several nearby restaurants such as Poke Bowl, Matsutake Sushi and Steak, and Jerry's Subs & Pizza to enjoy before or after your visit.