Giant Pharmacy

Reviews

• TT

  Terri111

  Oct 28, 2025
  2.0
  This store in Edgewater (and maybe all of Giant) make it impossible to speak to anyone in the pharmacy department. They offer online prescription management (which doesn't work very well) but literally ignore requested prescription refills. So when you try to contact them about the order, especially if they are not filling it, the only option is to drive all the way to the store. So what exactly is the point of 1) having an online ordering system, and 2) having a phone in the pharmacy department. They never pickup, return calls or even acknowledge faxes (which I have tried to send to straighten out the problem. I have had so many times when I would show up at the pharmacy only to find out my orders (even the ones I ordered while in the store) are not complete or parts of the order are missing. Bad operations here.
• HC

  Heather Cibor

  Apr 18, 2025
  4.0
  I switched to this location after some issues getting medications at another local Giant pharmacy. I had one issue with a medication, but it wasn’t them, it was the medication prescribed not typically carried at a lot of stores. There was a period where you could tell they were short staffed and I’ve only had one employee being utterly useless at helping me (my prescription was sent to the wrong one and instead of helping me with that, they just turned me away). The manager was really helpful at making sure they send me texts for when my refills are ready so I love that feature! It seems they have staffing issues remedied and my prescriptions are ready usually before the given time frame. I’m not sure why they’re getting so much hate, I guess no one has had to deal with CVS or Walgreens to fill their prescriptions
• TK

  Tugba Kaplan

  Jul 21, 2023
  1.0
  Unfortunately everytime a disappointment picking up a prescription, they put you in a awaiting list for some medications and never call back or provide the medication in a shortage!TERRIBLE EXPERIENCE!
• HL

  Hank Love

  Dec 6, 2022
  1.0
  This pharmacy is absolutely the most incompetent. Extremely rude also. Never have medications needed...claiming always on back order. Do not go here!!! Trust me. I've had more trouble here, many numerous times!!! Un freaking believable.
• CW

  Christian Worsham

  Jul 28, 2022
  1.0
  I had to out the one star but I would give these people NO stars...just left the Edgewater Giant Pharmacy with my 74 year old physically disabled mother in her wheelchair and the Pharmacist was the most rude person to treated my mother with total disrespect..he said "you can go somewhere else" and we will now do just that...then the little wimp wanted to call the police when I said that if he had talked to my mother like that on the street i would ring his neck...they treat you like your a criminal at this pharmacy and treat you with complete disrespect...let me see that little wimp when he isnt cowarding behind his little glass window

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