Giant Pharmacy

Reviews

• TT

  Terri111

  Oct 28, 2025
  2.0
  This store in Edgewater (and maybe all of Giant) make it impossible to speak to anyone in the pharmacy department. They offer online prescription management (which doesn't work very well) but literally ignore requested prescription refills. So when you try to contact them about the order, especially if they are not filling it, the only option is to drive all the way to the store. So what exactly is the point of 1) having an online ordering system, and 2) having a phone in the pharmacy department. They never pickup, return calls or even acknowledge faxes (which I have tried to send to straighten out the problem. I have had so many times when I would show up at the pharmacy only to find out my orders (even the ones I ordered while in the store) are not complete or parts of the order are missing. Bad operations here.
• AL

  Alexis L

  May 25, 2025
  5.0
  I’m always pleased with Edgewater Giant pharmacy. They are customer service focused, they will do their best to help you out, and they get prescriptions filled in a timely manner. I prefer them as my primary pharmacy, and go to them when my insurance allows! Thanks to everyone at Edgewater Giant Pharmacy!
• BH

  Betty Hall

  Aug 5, 2024
  1.0
  Terrible. Absolutely terrible. The worst customer service. I’ve had multiple issues with Ryon. First time he left for the day while I was waiting for him to finish up with my prescription. Said nothing to me, clocked out and walked right past me KNOWING I was having a hard time and was waiting for him. A little communication goes a long way…especially when you’re working in the medical field. Today they opened late with 4 people in line. One left while watching Ryon slowly shuffle to a register with ZERO recognition of the line in front of him because she was tired of waiting. I suggest a career change, Ryon. One star is incredibly generous.
• HL

  Hank Love

  Dec 6, 2022
  1.0
  This pharmacy is absolutely the most incompetent. Extremely rude also. Never have medications needed...claiming always on back order. Do not go here!!! Trust me. I've had more trouble here, many numerous times!!! Un freaking believable.
• CW

  Christian Worsham

  Jul 28, 2022
  1.0
  I had to out the one star but I would give these people NO stars...just left the Edgewater Giant Pharmacy with my 74 year old physically disabled mother in her wheelchair and the Pharmacist was the most rude person to treated my mother with total disrespect..he said "you can go somewhere else" and we will now do just that...then the little wimp wanted to call the police when I said that if he had talked to my mother like that on the street i would ring his neck...they treat you like your a criminal at this pharmacy and treat you with complete disrespect...let me see that little wimp when he isnt cowarding behind his little glass window

Frequently Asked Questions About Giant Pharmacy