Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Warby Parker Mall in Columbia
10300 Little Patuxent Pkwy., Columbia, MD
21044, United States
Hours
Reviews
4.8
223 reviews
5 stars
206
4 stars
5
3 stars1
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting excellent service experiences.
Selection
The store offers a wide variety of stylish frames and colors, which customers appreciated during their shopping experience.
Efficiency
Many reviews noted the quick and easy process for purchasing glasses and scheduling eye exams, contributing to a positive overall experience.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.
Affordability
Customers frequently mentioned the competitive prices of glasses, making them feel they received good value for their purchases.
- JWJason Weisberg3 days ago5.0Great experience from first interaction, knowledgeable staff that assisted with eye exam. Seamless transition from eye exam to working with glasses consultant, friendly and made appropriate recommendations. 2nd time purchasing rx glasses and rx sunglasses from Warby Parker, highly recommend the experience and product. Have used many other glasses shops in 20+ years of wearing glasses, repeat buyer now and will return in future.
- JMJoy MwalimuNov 13, 20255.0Had to come back to change frames since I didn't love the pair I picked 2 weeks ago. Both times I received a warm welcome from all but top notch assistance came from REIGNA!!! Thank you so much Reigna!
- RIRCJ IIINov 13, 20251.0I had a 10:05am appointment for an eye exam. Navigation took me to a mall entrance which was closed, so I had to walk all the way around which made me 7 minutes late. I explained this to the employee when I arrived. She spoke to the tech who said that I had to reschedule because they have a 5 minute policy. I was late because of the mall, which I had no control over. Terrible experience, terrible customer service.
- RPRachel ParentNov 9, 20255.0Stopped in to get frames for a new eyeglass prescription. It was easy to try on multiple styles, find what I was looking for, and check out quickly. Left with what I wanted within 15 minutes of coming in, including getting the lenses measured for my progressives. The technician was super friendly and helpful. The product is high quality. Price is great.
- ECEd ChapmanNov 8, 20255.0We had a great experience picking frames for both my wife and daughter. The staff were very helpful and seemed to know when to help and when to give us space. We value the home try on boxes but going in person allowed for quickly trying some different widths and some styles not available at home.
Frequently Asked Questions About Warby Parker Mall in Columbia
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Mall in Columbia offer?
They offer high-quality prescription glasses starting at $95, plus sunglasses, progressives, contact lenses, and eye exams with friendly advisors and top-notch optometrists.
What are the store hours for Warby Parker Mall in Columbia?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Do I need to bring anything when visiting Warby Parker for an eye exam or glasses purchase?
You only need your eyes to try on frames. For prescription glasses or contacts, it helps to bring a digital or physical copy of your prescription and your FSA or HSA card if you plan to use it. You can also visit to browse or book an eye exam without a prescription.
Does Warby Parker Mall in Columbia accept vision insurance?
Yes, they are in-network with several major insurance carriers and help with out-of-network benefits. Coverage may vary by location or plan.
Can I get my glasses adjusted or measured at Warby Parker?
Yes, the store provides optical measurements and offers complimentary adjustments for life if your frames don’t fit perfectly.
What is the return and exchange policy at Warby Parker?
They offer a 30-day hassle-free return or exchange policy for all eyewear and accessories, as well as contact lenses in original, unopened boxes.
Does Warby Parker offer gift cards?
Yes, you can purchase physical gift cards in-store or online and e-gift cards for immediate use.
Are there any dining options nearby Warby Parker Mall in Columbia?
Yes, nearby dining options include BIBIBOP Asian Grill for Korean cuisine, Uno Pizzeria & Grill for pizza, Maggiano’s Italian Restaurant, and Chipotle Mexican Grill for Mexican food. You can enjoy a meal before or after your visit.
What other retail stores are located near Warby Parker at Mall in Columbia?
Nearby retail stores include Purple mattress and furniture store, Journeys shoe store, Foot Locker, JD Sports, Champs Sports, Macy's Columbia, and Bath & Body Works.
Is there a nearby optometrist or optical store close to Warby Parker at Mall in Columbia?
Yes, Sterling Optical, an optometrist and retail store, is located nearby if you need additional optical services.