Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
92 reviews
5 stars
82
4 stars
2
3 stars0
2 stars0
1 star
8
- KKKay3 days ago5.0Ms. Judy was excellent. She provided exceptional service. This store always live up to my expectations.
- RSRichard SemperDec 29, 20255.0Great service as usual....the technicians and staff were knowledgeable and friendly. Leonard is a great optician.
- ESErika ShaikhDec 27, 20255.0Judy was amazing fixed my Pradas and gave good insight! Excellent service!
- RPReshma PatelNov 18, 20255.0Louie was amazing! He helped my mom get new glasses. He provided excellent customer service, very patient and kind. He was extremely knowledgeable and truly took his time with us. The entire process was timely and professional. Very grateful. Thank you again!
- AAangelo arenasaOct 29, 20251.0I’ve never written a review like this before, but my experience at the LensCrafters inside Macy’s at Columbia Mall genuinely broke my trust in the brand. Yesterday, I was told I was 20 minutes late, so I thought, “Alright, I’ll just make sure I’m earlier next time.” I drove an hour straight from work today to get there on time, walked in just before that 20-minute mark, and was told the cutoff was actually 10 minutes. No reminder, no warning, and no compassion. Just a cold, matter-of-fact tone that left me stunned. When I tried to explain, the optometrist passed by, made brief eye contact, and kept walking. There was no warmth, no apology, not even acknowledgment. After spending my time, gas, and energy to get there, I was treated like I didn’t matter. That moment stuck with me more than I expected. I felt small, dismissed, and invisible. Like my effort meant nothing. This wasn’t just bad communication. It was a complete lack of basic empathy. I could have understood if the policy had been clearly communicated or if someone had shown even a hint of kindness. Instead, I left feeling dehumanized. I will never return to this location again, and I sincerely hope management looks at how their policies and tone are impacting real people who are simply trying to take care of their health.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams using the latest vision technology to ensure your eyes are healthy and your prescription is accurate.
Which designer eyewear brands are available at this location?
They offer a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more.
Does LensCrafters at Macy's accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters at Macy's in Columbia?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 8:00 PM.
Can I pick up my eyeglasses in-store at this LensCrafters location?
Yes, in-store pickup service is available for your convenience.
What payment methods are accepted at LensCrafters at Macy's?
They accept debit and credit cards, as well as Android Pay and Apple Pay.
How can I schedule an eye exam appointment at LensCrafters at Macy's?
Appointments can be scheduled online via their scheduling link on LensCrafters' website.
Are there any optometrists near LensCrafters at Macy's?
Yes, Columbia Eye Care and Dr. Neal Shastri are nearby optometrists you might consider for additional eye care services.
What nearby stores can I visit for additional eyewear or accessories?
You can visit Sunglass Hut at Macy's or nearby Sunglass Hut stores for sunglasses and related accessories.
Are there any interesting attractions near LensCrafters at Macy's to visit before or after your appointment?
Yes, nearby attractions include the Sneakerhead U Museum, a history and art museum, and Books-A-Million, a bookstore and gift shop, perfect for a casual visit.