LensCrafters

4.7
706 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10300 Little Patuxent Pkwy, Columbia, MD
21044-7007, United States

Hours

Reviews

4.7
706 reviews
5 stars
633
4 stars
22
3 stars
4
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and providing excellent service, with specific mentions of individuals like Leonard, Judy, and Louie.

Product Quality

While most reviews highlighted satisfaction with the glasses and adjustments, there were some complaints about the quality of lenses and customer service during issues.

Efficiency

Customers appreciated the quick service, with many noting the ability to get glasses on the same day and the efficient handling of insurance and adjustments.

Staff Attitude

There were mixed reviews regarding staff attitudes, with some customers reporting positive experiences while others encountered rudeness or arrogance from certain employees.
  • AG
    Alex Gaspar
    Dec 28, 2025
    5.0
    Louie was absolutely AWESOME.
  • CC
    Chuck
    Dec 27, 2025
    5.0
    Staff and doctors are very knowledgeable and friendly
  • CJ
    Castigate Jones
    Nov 25, 2025
    5.0
    Absolutely excellent service and wonderful staff!
  • AM
    alex mathew
    Nov 24, 2025
    5.0
    Lens Crafters at Columbia Mall, Md. has vast selections of frames. I always deal with Amy or Leonard who are very skilled/knowledgeable. Very good listeners. They know exactly what's going on when it comes to adjustments. Amy and Leonard always makes me feel welcoming. They take their time to explain the process. Keep up the good work!
  • NN
    Natalie
    Nov 11, 2025
    1.0
    We use to always come here because of the service. It has changed so much. Jay is rude and does not seem to ever want to do his job. Carlos was not friendly and made us feel not welcome (not sure if he is still here or not). We now drive further to another Lenscrafters for better service. We have spent a lot of money here and the service should reflect the pricing of a higher class establishment.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.