LensCrafters

4.7
703 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10300 Little Patuxent Pkwy, Columbia, MD
21044-7007, United States

Hours

Reviews

4.7
703 reviews
5 stars
630
4 stars
22
3 stars
4
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist.

Product Quality

While most reviews highlighted satisfaction with the glasses and lenses, there were some complaints regarding product durability and service issues.

Efficiency

Customers appreciated the quick service, including same-day glasses and efficient processing of orders.

Staff Attitude

Feedback was mixed regarding staff attitudes, with some customers reporting excellent interactions while others experienced rudeness or arrogance.

Selection

The store was noted for its wide selection of frames and lenses, catering to various styles and budgets.
  • AL
    Ali Lahijani
    Nov 14, 2025
    5.0
    Richard was outstanding. He was very experienced, polite, and professional. He took the time to help me choose the right glasses, and the service was excellent from start to finish. Highly recommended!
  • NN
    Natalie
    Nov 11, 2025
    1.0
    We use to always come here because of the service. It has changed so much. Jay is rude and does not seem to ever want to do his job. Carlos was not friendly and made us feel not welcome (not sure if he is still here or not). We now drive further to another Lenscrafters for better service. We have spent a lot of money here and the service should reflect the pricing of a higher class establishment.
  • MU
    Milagros Urrieta
    Nov 4, 2025
    5.0
    Muy bueno
  • MP
    Matthew Del Pilar
    Oct 28, 2025
    5.0
    Went to get sunglasses that were sliding down my nose to be adjusted. The team lead (I believe his name started with an L? Can't remember sorry!) adjusted them and they fit perfectly afterwards. Great customer service.
  • MV
    Maria Villani
    Oct 9, 2025
    5.0
    Leonard, the optician who assisted me is knowledgeable, professional, and efficient. He explained the process and showed me the best ways to maximize the store sales and also my health insurance.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.