I'm writing this review not based on one experience, but rather my experience over the years. I've gotten used to the pharmacy and the quirks, but all the same, when you stand back and look at it, it's not the best experience. What they are good is the speed of filling refills and the communication via text message. With the app I can scan my bottle, and it sends something to the pharmacy. As long as I have a refill left, it's usually filled within hours. The problem is the new prescriptions sent over. Many times I've had a UTI. The doctor sends something over to the pharmacy. I stop by hours later, and they still haven't filled it. If I hang around, it usually takes an addition 15 minutes. The worst part of the pharmacy is the wait to pick up an Rx. I usually go there at night, and they usually have an older gentleman checking people out. The line is rarely long, typically 2-3 customers ahead of me. But it takes on average 5 minutes to check someone out. Part of that is their system, but mostly it just that they guy moves slowly. I have come in at other times; with different personnel it goes quicker. Would this be my first choice pharmacy? No. And I'm switching at the end of the year.
RE
Robert Estes
Aug 18, 2023
5.0
Polite, nice, and excellent quality products. Pharmacy is top notch, Too.
AP
Achantee Powell
May 10, 2022
1.0
Had an appointment for a pediatric vaccine at 6pm and arrived at 5:45pm based on calling to confirm. There was 1 person waiting ahead of me. No one picking up prescriptions. I waited 45 minutes without explanation. This is the slowest customer service I’ve ever experienced with no patrons. They lack regard for their customers time. Avoid!!!!
IM
Ian Mayo
Jan 11, 2022
1.0
Avoid at all costs, the worst pharmacy I have ever been to. They told me my medication would be ready Friday, when I get there they say they don't have it and I have to wait until Monday. Monday morning they say it'll be ready in the afternoon. In the afternoon they say they don't have it and to come back Tuesday. Tuesday I call and check, still not ready but they say they'll have it in an hour. I come in 3 hours later, and they say can I wait 45 mins? Completely absurd and I will never be going here again.
What are the operating hours of Giant Pharmacy in Columbia, MD?
Giant Pharmacy is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Giant Pharmacy offer in-store pickup and delivery services?
Yes, Giant Pharmacy provides both in-store pickup and delivery services for your convenience.
Where is Giant Pharmacy located?
Giant Pharmacy is located at 7200 Cradlerock Way, Columbia, MD 21045, United States.
How can I contact Giant Pharmacy for inquiries or prescriptions?
You can reach Giant Pharmacy by phone at +1 410-290-7013 or send a fax to +1 844-411-6256.
Are there any special holiday hours at Giant Pharmacy?
Yes, Giant Pharmacy has special holiday hours: on November 27, 2025, it is open from 9:00 AM to 1:00 PM; December 24, 2025, from 8:00 AM to 7:00 PM; closed on December 25, 2025; December 31, 2025, from 8:00 AM to 6:00 PM; and January 1, 2026, from 9:00 AM to 5:00 PM.
Where can I find more information or services online for Giant Pharmacy?
Visit the Giant Pharmacy website at https://pharmacy.giantfood.com/md/columbia/7200-cradlerock-way or download the Giant Food RX app from the Apple App Store.
What nearby grocery options are available near Giant Pharmacy?
Giant Food supermarket is located nearby and offers grocery and pharmacy services, making it convenient for combined shopping trips.
Are there any nearby food options if I want to grab a meal before or after visiting Giant Pharmacy?
Yes, nearby food options include Suncrust Pizza, Vennari’s Pizza & Subs, Sun Crust, Chick n' Friends, Sonoma’s Bar and Grill, and Warren’s Barber Shop for a variety of dining experiences from pizza and sandwiches to soul food and American cuisine.
Where can I find financial services or ATMs near Giant Pharmacy?
Nearby financial services include Bank of America ATM and Financial Center, PNC Bank, First National Bank ATM, Coinme, LibertyX Bitcoin ATM, and Western Union, providing convenient access to banking and currency exchange.
Are there any nearby car rental or transportation services around Giant Pharmacy?
Yes, Avis Car Rental, Budget Rent A Car, and Budget Car Rental are nearby, offering various vehicle rental options for your travel needs.