Giant Pharmacy

Reviews

• MH

  Mary H

  Nov 11, 2025
  2.0
  I'm writing this review not based on one experience, but rather my experience over the years. I've gotten used to the pharmacy and the quirks, but all the same, when you stand back and look at it, it's not the best experience. What they are good is the speed of filling refills and the communication via text message. With the app I can scan my bottle, and it sends something to the pharmacy. As long as I have a refill left, it's usually filled within hours. The problem is the new prescriptions sent over. Many times I've had a UTI. The doctor sends something over to the pharmacy. I stop by hours later, and they still haven't filled it. If I hang around, it usually takes an addition 15 minutes. The worst part of the pharmacy is the wait to pick up an Rx. I usually go there at night, and they usually have an older gentleman checking people out. The line is rarely long, typically 2-3 customers ahead of me. But it takes on average 5 minutes to check someone out. Part of that is their system, but mostly it just that they guy moves slowly. I have come in at other times; with different personnel it goes quicker. Would this be my first choice pharmacy? No. And I'm switching at the end of the year.
• HS

  Hope Solo

  Jul 8, 2025
  5.0
  I have avoided this pharmacy for literal years after a long string of bad experiences. I would send my mother instead of going myself to avoid the entire thing. BUT TODAY I had to go in for an important RX myself and Robin M was absolutely amazing. She greeted me with a friendly smile, and I saw the grace with which she treated the customer before me. She was so kind, efficient, and her genuine customer service was like sunshine. She made me smile on a hard day. Thank you Robin M you have changed my mind, I am grateful they found you.
• RR

  Reema Rahman

  Jun 20, 2025
  5.0
  Excellent pharmacy and staff. THANK YOU FOR BEING HELPFUL AND KIND
• AP

  Achantee Powell

  May 10, 2022
  1.0
  Had an appointment for a pediatric vaccine at 6pm and arrived at 5:45pm based on calling to confirm. There was 1 person waiting ahead of me. No one picking up prescriptions. I waited 45 minutes without explanation. This is the slowest customer service I’ve ever experienced with no patrons. They lack regard for their customers time. Avoid!!!!
• AO

  Alexander Ortiz-Caraballo

  Nov 20, 2019
  1.0
  I wish I could give them zero stars... They work extremely slow, they have an attitude when you ask questions and they rarely answer the phone. Not sure if they are understaffed or they're just incompetent - they need a solid manager to handle this customer oriented business.

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