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Carroll Counseling of Maryland

2.1
(50 reviews)

Business Details

5525 Twin Knolls Road, Columbia, MD
21045, United States
(410) 992-9149
https://www.carrollcounseling.com/?utm_source=yext&utm_medium=yext-ext

About

Mental Health ServiceMental Health ClinicPsychologistPsychotherapy
Carroll Counseling of Maryland, conveniently located in Columbia, MD offers both in-person and virtual mental wellness and behavioral health support to help get you back to feeling your best. Our licensed psychiatrists, nurse practitioners and therapists work with you to help meet your specific needs and goals, at your own pace. Carroll Counseling of Maryland is a part of Optum Behavioral Care.

Location

Carroll Counseling of Maryland
5525 Twin Knolls Road, Columbia, MD
21045, United States

Hours

Reviews

2.1
50 reviews
5 stars
11
4 stars
0
3 stars
3
2 stars
4
1 star
32
  • BT
    Brian Tate
    Aug 28, 2023
    1.0
    My doctor literally died, and nobody contacted me to inform me of that. Then, when I asked for a refill of medication to last until I could see a new doctor, they gave me a run around about completing forms for a week straight. And I had been a patient there for over 5 years!
  • JS
    Joshua Schuman
    Feb 28, 2022
    1.0
    We took an appointment even though this place was all the way out in columbia because it's the only in-network practice that would do the testing we asked for. We had to wait months and months for an appointment, come to a pre-testing appointment, and take a couple days off work for testing. I mention all this because when we got there on the day of testing, they said we can't proceed unless we give them $150 dollars. Like a mob shakedown. Then they made me sign a paper that we acknowledge that insurance won't reimburse the $150 cash grab. My only choices were to pay the 150, or have everything up to that point be a waste and start over with the nearly year-long process of getting testing done. It was straight up extortion. Such a a low-class, bush-league move. 1-star. Would NOT recommend.
  • DM
    D M
    Feb 9, 2022
    1.0
    And a year later they have managed to get even worst. Won’t even fill out a disability form for school. Won’t pick up phones. Won’t return emails. This practice is a joke. I just straight up left. Just go else where. For your own peace of mind. Getting a hold of front desk or even your doctor of 2 + years is a nightmare and quite impossible honestly. Refills? A headache.
  • AB
    Aron Beguss
    Apr 30, 2019
    5.0
    I was surprised to see such a low rating on Google for the COLUMBIA COUNSELING CENTER (CCC) due to my experience always being a professional one. The administrative staff of the CCC are great and my Doctor is exceptional with there never being an issue with appointment scheduling that cannot be resolved. I Highly recommend this establishment and the individuals who provide services within it.

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