Business Details
About
Medical Supply Store
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Details
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.7
229 reviews
5 stars
195
4 stars
19
3 stars2
2 stars
4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, providing thorough explanations and personalized care.
Product Effectiveness
Many customers reported significant improvements in foot pain and overall comfort after using the arch supports, although some expressed dissatisfaction with the results.
Pricing Concerns
Several reviews highlighted concerns about the high cost of products, with some customers feeling that the prices were not justified by the results.
Follow-Up Issues
There were complaints regarding poor follow-up service and communication after the initial purchase, leading to frustration among some customers.
- ADAlisa DeGeorge1 day ago5.0Very thorough and friendly and great customer support. Was never rushed through the fitting and tried lots of options. Great experience and learned so much. There are options and they are willing to work with you to get a good fit.
- DWDaniel WalkerJan 3, 20265.0Laquon was extremely nice, patient and knowledgeable. They make sure to take their time and explain the process and products. I would highly recommend them to friends and family.
- AFApril FischerNov 23, 20255.0The sales representative, Keion C., went about and beyond to provide a world class service experience. He was very thorough while providing a custom fitting, and explained options and benefits very well. I had been having some discomfort in my lower back, and I could immediately feel my entire body realigning as the arch supports started taking pressure off of certain areas. I am really excited about the improvement so far, as pain directly impacts the quality of life. Thanks again to Keion, and Kaylah for providing genuine care and support.
- KCKevin CarverNov 17, 20255.0I had a very good experience at the store in Hunt Valley Maryland with Coleen the rep, she was patient and informative. So far the program is going well - it’s my third day.
- TETiffany ErvinNov 3, 20255.0Best shoe price everytime and the staff is incredibly place
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet arch supports different from regular inserts or insoles?
Good Feet Arch Supports provide firm yet flexible support that corrects poor foot biomechanics for long-term pain relief, unlike typical inserts or insoles.
Can arch supports help if my shoes are good but my feet still hurt?
Yes, arch supports stabilize the foot itself, which often minimizes or eliminates discomfort caused by foot-related problems even if shoes are not the issue.
Can I take my arch supports home on the same day I purchase them?
Yes, for customers aged 6 and older, you can take your fitted arch supports home the same day as they are stocked in the store's inventory.
How can I get a free fitting at The Good Feet Store?
Simply visit your local Good Feet Store; no appointment is needed although scheduling one is optional if you prefer.
Can I use my HSA or FSA funds to buy arch supports at The Good Feet Store?
Yes, arch supports are eligible for reimbursement with HSA, FSA, or HRA accounts but not limited-purpose or dependent care FSAs. Check with your account administrator before purchasing.
What are The Good Feet Store's operating hours?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
Is The Good Feet Store accessible for customers with disabilities?
Yes, the store has wheelchair-accessible restrooms and onsite services to accommodate customers with disabilities.
What nearby places can I visit for coffee before or after my appointment?
You can enjoy coffee at nearby Panera Bread, Peet's Coffee, or Caribou Coffee, all located close to The Good Feet Store.
Are there dining options near The Good Feet Store for a meal or snack?
Yes, nearby dining options include Coal Fire for pizza and Italian cuisine, Tropical Smoothie Cafe for smoothies and café fare, and Pei Wei for Asian cuisine.
What public transportation options are near The Good Feet Store?
The Good Feet Store is near Light Rail-Hunt Valley, Hunt Valley station, and Hunt Valley Light Rail Station, making it accessible by train and light rail.